Business Consultant Verona or Milano (Hybrid)
Descrizione del lavoro
Trueblue is looking for a Business Consultant who will take care of:
- Helps Customers to define the best business strategies for CRM and Analytics
- Dialogues proactively with customers, offering them the added value of Trueblue services and solutions
- Guides customers through the necessary change management phases where needed
- Support all the pre-sales phases on customers and related on-boarding
- In-depth knowledge of the company's products & services and clear and effective proposition to the customer
- Input into business development opportunities and proposals
- Ability to work in team, manage planning and respect deadlines and milestones
ACTIVITIES:
- Understand and map client business processes
- Establish relationships with client personnel at appropriate levels within the commercial organization
- Solve client’s business and tech challenges
- Functional and technical Assessments on customers
- Definition of Service Blueprint that reflects customer business needs
- Drafting of functional analyses
- Design and implementation of Omnichannel strategies for Customer Engagement
- Statement of work analysis contribution (SOW)
- Mediation between customers and internal company departments.
- Pre-sales activities on customers
PERSONAL AND PROFESSIONAL REQUIREMENTS:
- Bachelor Degree or Equivalent
- Advisory and problem solving skills
- Excellent communication and relational skills (client facing and internal)
- Confidence in organizing and presenting workshops and meetings
- Willingness to work in cross-functional teams in complex engagements, delivering high-quality outcomes in short timeframes
- Flexibility and proactivity
- Desire to learn and progress in a fast-paced team that is growing rapidly
- Professional Knowledge of the English language
- Experience in business consulting firm, in-house Consulting or Internal Strategy/Marketing role will be considered as a plus
- Availability to travel in Italy and abroad if required
TECHNICAL SKILLS:
- Business-Technical background, with experience in CRM, AI and BI (desired)
- Familiarity with the areas of Data Modeling and Data Integration will be considered as a plus
- Analytical and database knowledge as a plus
What we offer:
Opportunity to develop your business acumen and professional skills
Mentoring and continuous evaluation to ensure your career continues to progress
Dedicated business frameworks supported by our international organization