Senior Analyst Programmer

Fidelity International; Bengaluru; On-site; INR 12,00,000 - 18,00,000; Full time

Job summary

A global investment firm in Bengaluru seeks a Senior Analyst Programmer - Site Reliability Engineer to enhance critical applications' scalability and performance. The role requires 4-6 years of experience, expertise in automation and monitoring, as well as programming skills in Python. This position involves collaborating with development teams, troubleshooting production issues, and implementing observability for application health. A comprehensive benefits package is offered, along with flexible working conditions.

Benefits

Comprehensive benefits package

Flexible working conditions

Qualifications

• 4-6 years of experience in software engineering or reliability engineering.
• Strong programming/scripting background in Python or Go.
• Experience with cloud platforms and infrastructure as code.

Responsibilities

• Partner with development teams to define SLOs and error budgets.
• Perform real-time troubleshooting during incidents.
• Implement observability stacks for application health.

Skills

Automation

Monitoring

Python

Distributed Systems

Containerization

Education

Bachelor's degree in Computer Science or related field

Tools

AWS

Kubernetes

Oracle Database

Jenkins

Job description

# **About the Opportunity**Job Type: PermanentApplication Deadline: 31 December 2025**Job Description** **Title** **Senior Analyst Programmer - Site Reliability Engineer** **Department** **ISS (AMO) Support****Location** **Bengaluru****Level** **3****About your team**AMO Production Services provides systems development, implementation and application support to Middle Office and Back Office for our Investment Management Business. Some of the key business functions we support are Trade Settlement, Pricing, Reconciliation, Fund Positions, Escrow and Fund Accounting. AMO Production Services has to support highly business critical applications which need quick response time, timely resolution and accurate business communication. The applications use multiple stacks of technologies and are hosted on variety of platforms.**About your role** We are seeking a talented **Site Reliability Engineer (SRE)** to join our Technology team supporting critical applications within the **ISS Production Services**. This role blends traditional software engineering practices with reliability-focused operations, aiming to enhance the scalability, availability, and performance of client- and market-facing applications.The SRE will work directly with application development, architecture, DevOps, and business teams to ensure systems are designed and maintained with reliability and performance in mind, while meeting the demanding requirements of financial services operations.**Key Responsibilities****1. Reliability & Performance Engineering*** Partner with development teams to define SLOs, SLIs, and error budgets that align with business needs.* Influence the design and architecture of systems to ensure high availability, resilience, and scalability across trading, portfolio management, compliance, and research platforms.* Proactively identify bottlenecks and implement performance improvements for latency-sensitive applications.**2. Application Support & Incident Management*** Serve as an escalation point for **production issues** affecting business-critical client reporting applications.* Perform **real-time troubleshooting and root cause analysis** during incidents, followed by detailed postmortems and action items.* Collaborate with product and operations teams to **prioritize and remediate reliability risks**.**3. Observability & Automation*** Implement and evolve **observability stacks** (metrics, logging, tracing) to provide actionable insights into application health and user experience.* Automate manual processes for deployment, monitoring, and incident remediation using scripting and configuration management tools (e.g., Ansible, Terraform, Python).**4. Business Context & Domain Alignment*** Apply understanding of **trading workflows**, **portfolio analytics**, **risk management**, and **regulatory reporting** to prioritize engineering efforts.* Translate domain-specific requirements into **technical reliability strategies** for applications handling large volumes of financial data.**About you**We are seeking a motivated and skilled SRE with 4-6 years of experience to join our team. The ideal candidate should have hands-on experience automation, monitoring, and good knowledge of Containerization concepts.* Strong programming/scripting background (e.g., Python, Go, Shell) with a focus on automation and tooling.* Deep understanding of distributed systems and modern application architectures (microservices, containers, service mesh).* Experience supporting **mission-critical applications** in a highly regulated financial services environment.* Familiarity with **event-driven systems**, **message queues** (e.g., Kafka), **databases** (Oracle), and **cloud-native platforms**.* Knowledge of financial services processes such as trade lifecycle, NAV calculations, order management, and market data integration is highly desirable.**Essential Skills:*** 2+ years of hands-on experience with **cloud platforms** (e.g., AWS, GCP, Azure) and **infrastructure as code** practices.* Knowledge of ITIL practices, support experience* Good knowledge in Oracle database concepts, SQL statements (DML/DDL), stored procedures & Functions* Strong collaboration and communication skills, with an ability to influence development teams and business stakeholders.* Experience in python and Shell Scripting* Understanding container orchestration principles (Kubernetes), and infrastructure-as-code tools* Exepience in using monitoring tools like ELK, New Relic* Experience of GitHub/Bitbucket as source control tool and build tools like Jenkins, UrbanDeploy* Proven ability to work well under pressure and in a team environment* Self-motivated, flexible, responsible, and a penchant for quality* Ability to work closely with cross-functional teams.* Ability to prioritise own activities, work under hard deadlines.**Desirable Skills*** Good analytical, problem-solving and documentation skills.* Calm approach when under pressure* Solid organisational skills* A real desire to do things the right way whilst remaining delivery focused* Innovative and enthusiastic about technology and using it appropriately to solve problems* Good interpersonal skills, confidence, and ability to interact professionally with people at all levels.* Proficient oral and written skills* Experience in supporting and managing CI/CD pipelines.* Familiarity in Data Warehousing concepts**Feel rewarded**For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.