Technical Services Engineer - Mumbai

Vantive: A New Company Built On Our Legacy

Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.

At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.

Area of Coverage: Maharashtra, Goa, and Gujarat

Summary:

• Install service and maintain products, distributed by Baxter in the defined area of responsibility.

Responsibilities:

• Responsible for Service Revenue through Service contracts and Spare parts sales.
• Establish & maintain communication with customers, team members, and business contacts.
• Ensure all activities are performed following the available instructions and information, within the quality system framework.
• Report all relevant service activity, to ensure updated and accurate service data in the service system.
• Perform sales support activities on products & processes within the geographical area of responsibility.

Skills:

• Basic understanding/knowledge of electronics, soldering skills, ESD protection, understanding/knowledge of the Medical Device Directive.
• Good communication (written and Oral) in English and Local Language.
• Natural interest in IT applications.
• Basic use of current Windows operating systems and Use of MS office applications (Word, Excel etc.).

Qualification & Experience:

• Graduate/Diploma in Electronics or Biomedical Electronics/ECE/Instrumentation Engineering.
• Minimum years field experience in servicing medical equipment or preferably medical instrumentation or electromechanics or equivalent through experience.