Yard Controller

Northgate Vehicle Hire Limited; Dublin; On-site; EUR 30,000 - 40,000; Full time

Job summary

A vehicle rental company is seeking a Yard Controller in Dublin. This role involves overseeing the general upkeep of the yard, conducting vehicle inspections, and ensuring adherence to health and safety procedures. The ideal candidate should possess excellent customer service skills, a full clean driving licence, and be detail oriented. You will also be responsible for the planning and scheduling of resources. Join a diverse team committed to supporting social mobility and cultivating a respectful workplace.

Benefits

Exclusive colleague benefits and discounts

Qualifications

• Previous experience working in a similar role.
• Full, clean driving licence.
• Ability to perform in a pressured environment.
• I.T Literate.

Responsibilities

• Ensure that all vehicles are thoroughly checked and cleaned to Rentable Standards.
• Planning & scheduling of resources and tasks.
• Identify vehicles for workshop intervention.
• Carry out fleet audits & yard checks.

Skills

Detail orientated

Professional and motivated team player

Excellent customer service skills

Good communicator

Job description

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Yard Controller

Reference: DEC20258819

Expiry date: 12:54, Fri, 9th Jan 2026

Location: Dublin

Benefits: A superb range of Exclusive, Colleague only Benefits and Discounts.

Yard Controller

We currently have a vacancy in our Customer Service Team for a Yard Controller

Role Purpose:

To be responsible for the general upkeep of the yard, your main duties will include but are not limited to Vehicle inspections including damage marking and photographs, parking up vehicles and general maintenance and policing of the yard.

A key part of your role will also require you to ensure all members of staff/visitors adhere to Health and Safety procedures whilst on site. You must be able to work alone and as a member of a team, and possess good customer service skills.

Main Responsibilities include:

• To ensure that all vehicles are thoroughly checked and cleaned to Rentable Standards and provide exceptional customer service at all times by acting in a professional and helpful manner and supporting the branch and team in achieving KPIs.
• Planning & scheduling of resources and tasks
• Identify vehicle for workshop intervention
• Vehicle Demarcation
• Support Rental Desk to check in and check out vehicles using a PDA
• Responsible for delivering excellent customer service at all times and upholding the company values, professional, team work and can-do -attitude.
• Agree vehicle condition with customer and deliver / handover vehicle to customer
• Customer Reception, collect / receive vehicle from customer
• Check off hire vehicles for defects / damage with customer and Complete check sheet with damage for workshop
• Complete on and off hire vehicle checks with customer
• Complete VOR paperwork for the workshops
• Carry out fleet audits & yard check
• Develop & maintain good relationships with all internal & external customers.
• Respond & communicate to customers with the upmost care & attention.
• Give priority to customer ‘walk ins’ when working on site.
• Support Rental Desk to cover Driving duties / valet bay in emergencies

Person Profile

• Detail orientated
• Professional and motivated team player
• Previous experience working in a similar role
• Full, clean driving licence Ability to perform in a pressured environment
• I.T Literate
• Excellent customer service skills including relationship building; good communicator

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King’s Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry‑leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in yourn

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.