Workshop Administrator

Northgate Vehicle Hire Limited; Ireland; On-site; EUR 32,000 - 38,000; Full time

Job summary

A leading rental vehicle company is seeking a Workshop Administrator in Ireland to ensure smooth operations by booking vehicle maintenance and delivering exceptional customer service. This role requires strong organizational skills and a background in customer service, ideally within the motor trade. Offering a competitive salary with benefits including bonuses and well-being services, this is an opportunity to join a dynamic team in a fast-paced environment.

Benefits

Quarterly bonus scheme

Life assurance

Well-being services

Discounted gym memberships

Access to Benefits App

Extra day off for your birthday

Qualifications

• Experience in customer service and understanding of the motor trade or car dealerships.
• Strong planning abilities and a proactive approach.
• Ability to work in a busy and fast-paced environment.

Responsibilities

• Book vehicles for maintenance and liaise with the team to schedule work.
• Update customers and ensure approvals for maintenance.
• Deliver excellent service to ensure customer satisfaction.

Skills

Customer service

Planning

Can-do attitude

Job description

We are excited you have visited our Careers page. We are seeking talented individuals who are excellent in their field of expertise and possess all the potential and skills necessary to help us meet future business challenges.

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Workshop Administrator

Reference: AUG20258406

Expiry date: 2025-09-12 14:53:00.000

Location: Leicester

Benefits: A superb range of exclusive benefits and discounts.

Salary: £27,745 pa + bonus up to £1,387 pa
Weekly Hours: 42.5 hours / week

As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.

As a Workshop Administrator in Leicester, you are the vital link between your customers and our workshop, bringing to life the Northgate experience, ensuring their vehicles’ visit with us runs as effortlessly as we promise.

Life as a Workshop Administrator with Northgate Vehicle Hire

Our workshops are busy and fast-paced. As a Workshop Administrator, you are the oil that keeps the whole workshop running smoothly. Customer care always comes first, so confidently delivering great service with a smile is second nature.

You can make a big difference by making every second in the day count—from booking vehicles for maintenance and repairs, liaising with your workshop team to schedule work, updating customers on progress, or ensuring the correct approvals are in place for the work carried out. You will never be looking for something to do!

Your Technicians rely on you to plan their day and keep the workshop efficient. An understanding of the motor trade or car dealerships would help you get started. Our proven induction training will support you, but you’ll need customer service skills, planning, administration skills, and a can-do attitude to deliver the experience our customers expect.

As a Workshop Administrator with Northgate Vehicle Hire, we offer:

A great basic salary, with many additional benefits, including:

• A fantastic quarterly bonus scheme
• Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Public holidays and an extra day off to celebrate your birthday are also included.
• Free life assurance (2x your salary)
• Well-being services (including 24/7 GP, mental health support, physiotherapy, Health Cash Plan, Dental, and Travel Insurance)
• Discounted, flexible Gym memberships
• Exclusive colleague-only vehicle-leasing schemes
• Pension & save-as-you-earn share scheme
• The Benefits App offering retailer discounts and cashback deals (e.g., Tesco, Asda, Currys, B&Q, Wickes)
• Wagestream App for financial control, including early access to pay, savings, discounts, and financial coaching

With over 60 branches nationwide, Northgate Vehicle Hire is the UK’s go-to provider of light commercial vehicle rental solutions, partnering with major organizations. We are part of ZIGUP, supporting customers across the UK, Ireland, and Spain. Join us to unlock your potential in a thriving, industry-leading business surrounded by inspiring individuals and leaders.

We are agile. We are experts. We are imaginative. We are reliable.