Warehouse Team Leader - Inbound & Outbound AM

DB Mobility Logistics AG; Ireland; On-site; EUR 80,000 - 100,000; Full time

Job summary

A logistics company in Dublin is seeking a Warehouse Team Leader to oversee daily operations and manage a team. You'll work closely with supervisors to meet business and customer needs, overseeing training and performance. Strong management skills and a customer-focused approach are essential. This position offers an opportunity to play a pivotal role in operational success.

Qualifications

• Experience in managing teams within a warehouse or logistics setting.
• Strong interpersonal skills for effective customer interaction.
• Ability to coach and develop team members.

Responsibilities

• Motivate team members and assist the supervisor.
• Ensure fulfillment of business requirements and customer expectations.
• Manage team performance and facilitate training.

Skills

Motivational skills

Team management

Customer relationship management

Performance monitoring

Job description

Overview

Join our team as a Warehouse Team Leader!

Inbound & Outbound Teams

Location: Quantum Distribution Park, Dublin

Working Hours: Mon-Fri 07:00-15:30 with 1 hour break

We are currently seeking a Warehouse Team Leader to join our team. In this role, you will provide support to the supervisor and work collaboratively with other operators. Your primary responsibilities will involve motivating team members, closely assisting the supervisor, and offering support to management across all areas of the business.

What will you be doing?

• Ensuring the fulfilment of business requirements, including service level agreements and customer expectations.
• Interfacing with customers on a daily basis, addressing their needs and maintaining strong customer relationships.
• Managing and directing the team, providing coaching, training, and development opportunities to enhance their performance. Collaborating with the manager on people-related matters and actively participating in performance reviews.
• Maintaining excellent real-time communication with customers, colleagues, and the direct team.
• Ensuring strict adherence to work-related processes and procedures to maintain operational efficiency and uphold quality standards.
• Monitoring and recording performance parameters to identify areas for improvement and implementing appropriate measures.
• Producing reports as required, providing valuable insights and data analysis.