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Vendor Alliance - Lead Associate Director
Novartis Farmacéutica
Dublin
On-site
EUR 85,000 - 120,000
Full time
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Job summary
A global pharmaceutical leader seeks a Vendor Alliance Lead Associate Director in Dublin, responsible for overseeing outsourced clinical activities and managing CRO partnerships. The ideal candidate has extensive experience in supplier relationship management and a strong grasp of clinical trial processes and regulations. Join Novartis to innovate and enhance patient lives through strategic leadership in clinical operations.
Qualifications
- 7–10 years’ experience in the pharmaceutical industry.
- Expert knowledge of clinical trial processes.
- Fluent in English, oral and written.
Responsibilities
- Responsible for supplier governance, oversight, and issue management.
- Lead business review meetings with CRO partners.
- Provide support for Health Authority inspections.
Skills
Education
Job description
Job ID REQ-10046206
Apr 07, 2025
Ireland
Reporting to the Head of Vendor Alliance, the Vendor Alliance Lead (VAL) for Full Service is responsible for managing outsourced clinical activities, deliverables, and governance of Novartis' CRO partners.
The VAL oversees the operational aspects of CRO partners and is the expert for assigned services within the External Relationship Management Teams (ERMTs) to drive value beyond cost from Novartis’ external partner base.
Key Responsibilities:
- Responsible for supplier governance, oversight, and issue management/escalation across global clinical operations, locally and cross-divisionally as required.
- Support the implementation of outsourcing program strategies.
- Lead business review meetings with CRO partners, including KPI and KQI reviews.
- Function as a point of escalation for unresolved supplier issues at the Clinical Trial Teams (CTT) level.
- Leverage knowledge and experience of service categories and suppliers to support proactive risk management within ERMT.
- Lead supplier due diligence and qualification activities within ERMT.
- Utilize technological enablers to drive automated issue resolution.
- Provide support for Health Authority inspections, including CAPA management.
Qualifications:
- Bachelor's degree in life sciences or business, ideally with 7–10 years’ experience in the pharmaceutical industry or equivalent. Advanced degree preferred.
- Proven leadership in supplier relationship management and expert knowledge of specific service areas.
- Expertise in clinical trial processes and mapping to supplier requirements.
- Strong partnering skills with internal and external stakeholders.
- Excellent knowledge of GxP and ICH regulations.
- Strong root cause analysis, problem-solving, and solution development skills.
- Leadership skills to deliver projects successfully, with excellent influencing and communication abilities.
- Strategic planning, organizational knowledge, and project management skills.
- Ability to influence without authority and work independently.
- Experience building high-performing teams and partnering with stakeholders.
- Fluent in English, oral and written.
Why Novartis: Helping people with disease and their families requires more than innovative science. It takes a community of passionate, smart people like you. Join us to collaborate, support, and inspire each other to achieve breakthroughs that change patients’ lives. Learn more about our culture.
Join our Novartis Network: Not the right role? Sign up for our talent community to stay connected and learn about future opportunities: https://talentnetwork.novartis.com/network
Location: Ireland, with an alternative location in London (The Westworks), UK
Functional Area: Research & Development
Job Type: Full time
Employment Type: Regular
Shift Work: No
Novartis is committed to fostering an inclusive, diverse work environment that reflects the communities we serve.
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