Training and Implementation Executive

Alkimii Ltd; Ireland; On-site; EUR 40,000 - 60,000; Full time

Job summary

A software development company in Ireland invites applications for an entry-level position in their Training & Implementation Team. The role involves customer onboarding, training on software systems, and some travel across Ireland and the UK. Ideal candidates will have a background in customer service or hospitality, strong organisational and communication skills, and a willingness to learn. This full-time role offers a competitive salary and benefits in a supportive environment.

Benefits

Full-time competitive salary

Wellbeing programs

Flexible working week

Mileage and expenses

Employee Referral Program

Quarterly team meet-ups

Employee benefits

Qualifications

• Previous experience in Hospitality Management is an advantage.
• High levels of computer and tech skills.
• Eligibility to work full-time in Ireland.
• Fluent written and verbal English.

Responsibilities

• Support new customers during their onboarding experience.
• Train new customers on Alkimii systems.
• Anticipate and exceed customer needs.
• Travel across Ireland and the UK.

Skills

Customer service experience

Hospitality experience

Organisational skills

Communication skills

People Management Systems familiarity

Tools

Computer skills

Job description

Overview

Direct message the job poster from Alkimii

This is another new addition to our Training & Implementation Team who support new customers during their onboarding experience. You will be involved in the full cycle implementation of Alkimii Software in new customer locations and online including; initial consultation, information gathering, preparation, installation, training and follow up of onboarding, ensuring customer satisfactions and product knowledge.

Responsibilities

• Some travelling across Ireland & in the UK
• Flexibility
• A lot of talking & presenting
• Training new customers on Alkimii systems
• Thinking on your feet
• Anticipating and exceeding customer needs
• Developing our product features
• High levels of organisation, prioritising and initiative

Ideal candidate

• With previous customer service experience
• With Hospitality experience
• Who thrives under pressure
• With incredible organisational skills
• Who is outgoing and confident
• Familiar with People Management Systems

Essential for the role

• Previous experience in Hospitality Management is an advantage
• High levels of computer and tech skills
• Flexible for travel on a weekly basis
• Eligibility to work full time in Ireland
• Appetite for learning and development
• Full, clean driving licence is required
• Fluent written and verbal English

What can you expect from us

• Full time competitive salary
• Wellbeing programs, learning and growth opportunities
• Flexible working week, because we take seriously the productivity and wellbeing of our team
• Mileage and expenses
• You will work on meaningful and challenging tasks in a relaxed yet supportive environment
• 4,000 Employee Referral Program
• Work in a beautiful building located on Skerries Harbour overlooking the pier
• Quarterly team meet-ups
• Employee benefits

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Project Management, Training, and Customer Service
• Industries: Software Development, Hospitality, and IT Services and IT Consulting

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