Supervisor

SSP Deutschland GmbH; Ireland; On-site; EUR 28,000; Full time

Job summary

A leading hospitality company is seeking a Supervisor at Cardiff Central Station. In this full-time role, you will oversee daily operations, lead a vibrant team, and ensure exceptional customer service in a fast-paced environment. Ideal candidates have prior team leadership experience in hospitality or retail and must be over 18. This position offers great perks like discounted meals and employee discounts, aiming to create a positive atmosphere during every shift.

Benefits

Discounted Meal while on shifts

Employee Discounts

Friends and Family Discount App

Award-winning training and development programs

Qualifications

• Previous experience leading a team in busy Hospitality or Retail is ideal.
• Applicants must be 18 years of age or over to perform certain tasks.

Responsibilities

• Take ownership of opening, closing, and daily operations.
• Lead your team through busy shifts.
• Inspire your team to deliver great customer service.
• Stay informed about unit performance and champion improvements.

Skills

Team leadership

Customer service

Problem-solving

Ability to thrive in fast-paced environments

Job description

SUPERVISOR – UPPER CRUST - CARDIFF CENTRAL STATION

Rate of pay: £13.11 per hour

We have Full-Time (30/40 hrs) roles available.

Shift times are 5:30am to 14:00pm or 14:00pm to 21:30pm (23:00pm during Cardiff Stadium Events). Please note this will primarily be for the late shift working flexibly on weekdays, weekends, Bank and public holidays.

Join our team as a Supervisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it.
• Due to some responsibilities within the Supervisor role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE SUPERVISOR ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy Hospitality or Retail is ideal.

AS A SUPERVISOR WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

Step up, lead brilliantly and apply today to join SSP as a Supervisor!

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.