Sr Category Merchant Manager 3P Ireland, Amazon Marketplace Ireland

Amazon; Dublin; On-site; EUR 65,000 - 85,000; Full time

Job summary

A leading global e-commerce company in Dublin is seeking a Category Merchant Manager to enhance the 3rd Party Marketplace. The role involves developing business strategies, overseeing project management, and improving customer experiences. Candidates should have strong analytical skills and several years of experience in related fields. This role offers the chance to work in a dynamic environment with a focus on innovation and customer satisfaction.

Qualifications

• Several years’ experience in product management, sales management or management consulting.
• Highly organized and results oriented.
• Proven experience in creating business reviews and leading cross-functional meetings.

Responsibilities

• Drive growth within the 3rd Party Marketplace.
• Work closely with Seller recruitment teams to identify selection gaps.
• Identify and address customer pain points.

Skills

Strong analytical skills

Project management skills

Ability to work in ambiguous environments

Excellent communication skills

Tools

Excel

SQL

Job description

Description

The Ireland Marketplace team at Amazon is looking for a talented, customer-obsessed Category Merchant Manager to help shape the future of our 3rd party marketplace. The role offers the unique opportunity to drive large scale, high visibility projects across different Amazon teams.

Responsibilities

As Category Merchant Manager, you will play a critical role in driving growth and improving customer experience within the 3rd Party Marketplace. Your key responsibilities will include:

• Selection strategy and ownership: Work closely with leadership to develop and execute business strategies that drive growth. Use data-driven insights to enhance the customer experience, optimize selection, and accelerate the Amazon Flywheel (selection, pricing and speed).


• Business Development: Work closely with Seller recruitment teams to help identify selection gaps and drive strategic selection expansion on Amazon.ie by unlocking high-potential sellers.


• DEX Improvements: Identify, prioritize and execute on new opportunities to further accelerate growth of FBA as well as optimize processes across MFN & FBA; identify gaps (or overlaps) and opportunities, and initiate high-impact projects based on analysis.


• Project management: Automate and scale selection growth via new selection, product listing quality and in-stock opportunities. Partner with technology teams to drive automation and scalability across the worldwide organization.


• Customer Experience: Identify and address customer pain points; develop and implement improvements to enhance the overall shopping experience.

Qualifications

The successful candidate must be able to:

• Act as the 'business owner' for the third party marketplace, possessing a complete understanding of internal and external variables that impact our business (forecasting and planning sales growth, auditing and reporting on the category's core input metrics, along with responsibility for driving strategic projects to achieve business objectives).


• Develop a complete understanding of the customer needs, both existing and potential, and use that knowledge to deliver site features that provide Amazon customers with an unparalleled shopping experience.


• Create business plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies.


• Coordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines for high visibility projects.


• Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets.

Basic Qualifications

• Several years’ experience preferably in product management, sales management or management consulting—strong analytical skills (including advanced Excel and SQL).


• Highly organized and results oriented.


• Experience in working in an ambiguous environment with changing priorities.


• Proven experience in creating business reviews and leading cross-functional meetings/conference calls on an international level with multiple stakeholders.


• A proactive, hands-on mindset with creativity, decisiveness and a results-driven, business-focused approach.


• Proven project management skills (stakeholder management, written communication, regular updates on goals, program status).

Preferred Qualifications

• 3P experience a plus, but not mandatory.


• Proven experience in developing original ideas, approaches, and solutions to typical, unusual, or difficult situations in a competitive and ever-changing business climate.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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