Specialist Solution Engineer - Revenue Cloud

Salesforce, Inc..; Dublin; On-site; EUR 50,000 - 80,000; Full time

Job summary

A leading company in CRM solutions is seeking a Revenue Cloud Solution Specialist to enhance small businesses' revenue operations. The ideal candidate will work closely with sales to tailor solutions for clients, demonstrating the power of Salesforce Revenue Cloud through innovative product presentations. The role combines technical expertise and strong client interaction, aimed at driving success for the clients in achieving their revenue goals.

Qualifications

• Experience as a Solution Engineer or Sales Engineer, preferably in Salesforce.
• Strong client-facing skills and a passion for client success.
• Experience working with APIs highly preferred.

Responsibilities

• Partner with sales team to design Revenue Cloud solutions for clients.
• Conduct product demonstrations and answer technical queries.
• Stay updated on Revenue Cloud features and client-specific trends.

Skills

Problem-solving

Presentation

Communication

Collaboration

Client-facing

Analytical

Education

Salesforce certifications

Tools

Salesforce

Job description

The Small Business Revenue Cloud Specialists are seeking a skilled and driven Revenue Cloud Solution Specialist to join our team, focusing on small businesses. We're looking for a passionate individual who thrives in a fast-paced environment and is eager to help our clients in these key sectors achieve their revenue goals through the effective implementation and optimisation of Salesforce Revenue Cloud. If you're a problem-solver with an ability to learn and apply technical solutions and a passion for client success, we encourage you to apply!

About the Role:

As a Revenue Cloud Solution Specialist, you will play a crucial role in the sales cycle, working closely with our sales team to understand client small business needs across industries and demonstrate the value of Salesforce Revenue Cloud. You will be responsible for designing and presenting tailored solutions, conducting product demos, and answering technical questions. You will also collaborate with our services team and partner community to ensure customer success. This role will leverage the power of Revenue Cloud to automate revenue operations on an integrated platform, deliver seamless buying and selling experiences, and close deals faster with guided quoting and AI with Agentforce.

Responsibilities:

• Partner with sales team to understand client business requirements and translate them into effective Revenue Cloud solutions.
• Conduct in-depth discovery sessions to identify pain points and opportunities for improvement, focusing on the specific challenges and nuances of these industries.
• Develop and deliver compelling product demonstrations showcasing the capabilities of Revenue Cloud, emphasising how it streamlines the quote-to-cash process, from catalogs and pricing to CPQ, contract lifecycle management, orders, and billing – all on the #1 AI CRM.
• Create and present solutions, highlighting the benefits of automating revenue operations, delivering seamless buying and selling experiences, and closing deals faster with guided quoting and Agentforce.
• Answer technical questions and address client concerns throughout the sales process, showcasing your expertise in Revenue Cloud.
• Stay up-to-date on the latest Revenue Cloud features and best practices, as well as industry-specific trends and challenges within the target sectors.
• Contribute to the development of sales collateral and best practices, specifically tailored to our small business customers.
• Participate in industry and product events and webinars.

Qualifications:

• Proven experience as a Solution Engineer, Sales Engineer, or similar role, preferably with a focus on Salesforce or related CRM platforms.
• Deep understanding of Salesforce Revenue Cloud or similar products.
• Experience with Salesforce configuration and customisation.
• Strong presentation and communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Excellent problem-solving and analytical skills.
• Collaborate effectively as part of a team and also able to take ownership of individual projects.
• Strong client-facing skills and a passion for client success.
• Experience working with APIs is highly preferred.
• Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified CPQ Specialist) are a plus.