Senior Product Designer I, Engage (Notifications)

HubSpot, Inc.; Remote; EUR 60,000 - 80,000; Full time

Job summary

A leading technology company is seeking a Senior Product Designer I to enhance their notifications platform. The role involves designing user-centered notification experiences and leveraging AI for improved relevance. Ideal candidates should possess strong design skills and a collaborative spirit. This full-time position offers remote flexibility and the chance to shape customer interactions meaningfully.

Qualifications

• Experience designing user-centered systems beyond screens.
• Ability to design across the entire customer lifecycle.
• Strong interaction, content, and visual design skills.
• Curiosity about leveraging AI for communication.
• Enjoyment in partnering with multiple teams.
• Thriving in ambiguity and taking ownership.
• Experience in email design is a plus.

Responsibilities

• Reimagine notification experiences for user benefit.
• Explore AI to enhance notification relevance.
• Build tools and guidelines for effective notifications.
• Design for multiple channels, including email.
• Define best practices for communication.
• Collaborate with various teams for holistic experiences.

Skills

Systems thinking

End-to-end journey thinking

Craft and care

AI fluency

Cross-functional collaboration

Autonomy and ownership

Experience with email design

Job description

Senior Product Designer I, Engage (Notifications)

POS-6952

Location: Ireland or UK - Remote, Flex, or Office

About The Role

HubSpot’s Engage team helps millions of customers grow better through meaningful, timely, and personalized onboarding flows. Within Engage, the Notifications team powers how HubSpot reaches users across channels like in‑app messages, email, mobile push, and beyond.

We’re looking for a Senior Product Designer I to shape the future of HubSpot’s notifications platform – the connective tissue that ensures customers get the right message, at the right moment, in the right way. You’ll design systems that empower teams across HubSpot to create high‑quality, relevant notifications that enhance user engagement and drive meaningful outcomes.

This is a high‑impact opportunity to influence the customer journey end‑to‑end, from onboarding through adoption and growth — ensuring every notification adds value rather than noise.

What You’ll Do

• Reimagine notification experiences: Work on key areas like the notifications preferences page, notifications center, and cross‑channel design systems to make communication smarter and more user‑centred.
• Leverage AI thoughtfully: Explore how AI can make notifications more relevant, personalized, and actionable — helping users focus on what matters most.
• Empower teams through design: Build tools, patterns, and guidance that help product and content teams craft effective notifications that feel cohesive, timely, and helpful.
• Design for email and beyond: Bring expertise in email design and content presentation to help shape how customers experience HubSpot through their inboxes.
• Drive quality and coherence: Help define best practices and raise the bar for how HubSpot communicates through notifications — ensuring every touchpoint builds trust and engagement.
• Collaborate across disciplines: Partner with PMs, engineers, writers, and other designers to craft holistic experiences that serve both HubSpot teams and end users.

What We’re Looking For

• Systems thinking: You design beyond screens — understanding how tools, services, and experiences connect across HubSpot’s platform.
• End‑to‑end journey thinking: You design experiences that consider the entire customer lifecycle — from onboarding to growth — ensuring communication adds value throughout.
• Craft and care: You bring thoughtful interaction, content, and visual design to everything you touch — even the smallest toast message.
• AI fluency: You’re curious about how AI can make communication smarter, more timely, and more personalized without losing authenticity.
• Cross‑functional collaboration: You enjoy partnering with multiple teams and influencing design systems that others build upon.
• Autonomy and ownership: You thrive in ambiguity, drive clarity, and take responsibility for shaping high‑quality, scalable outcomes.
• Experience with email design (a plus): You’ve designed for email as a core medium and understand how to balance brand, utility, and performance in message design.

Why You’ll Love This Role

• Shape how HubSpot communicates: Your work will influence millions of customer touchpoints — from subtle in‑app nudges to major lifecycle messages.
• Design for impact and scale: You’ll create frameworks that empower dozens of product teams to communicate better with users.
• Lead through systems thinking: Help architect the backbone of how HubSpot talks to its customers — cohesively, respectfully, and intelligently.
• Use AI for good: Explore how intelligence can enhance relevance and reduce noise — helping users focus, act, and grow with confidence.
• Collaborate across HubSpot: You’ll partner with teams across the platform, ensuring every notification feels connected and intentional.

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

About HubSpot

HubSpot (NYSE: HUBS) is an AI‑powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer‑obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award‑winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore More

• HubSpot Careers
• Life at HubSpot on Instagram

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Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Design, Art/Creative, and Information Technology

Industries

Software Development

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