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A financial services firm in Ireland is seeking an experienced Senior Full Stack Engineer to develop user experiences for its Workplace Investing Contact Centre. You will engage with various teams to enhance platform capabilities, drive user satisfaction, and ensure seamless integrations. The ideal candidate has over 5 years of software development experience, is proficient in modern JavaScript frameworks, and holds a relevant degree. This is a key role in a dynamic team focusing on engineering excellence in user experience.
Join our team at Fidelity Investments as a Senior Full Stack Engineer in the Associate Experience Desktop group, working alongside dedicated and versatile professionals! This position allows you to develop user experiences for our Workplace Investing (WI) Contact Centre associates, enabling them to offer exceptional customer service.
Crafting an outstanding associate experience is a top priority for WI. Within the Services Associate Experiences Product Area, our mission is to build a platform that delights users, anticipates their needs, and scales optimally. You will contribute to a microservices‑based ecosystem, supporting critical production applications and driving digital reuse through shared capabilities across the Associate Desktop landscape.
This role involves collaborating with five or more multi‑functional teams to deliver platform‑level capabilities, ensuring flawless integration and consistent user experiences.
Information Technology