Senior Client Manager- Core Creative

Onecore; Dublin; On-site; EUR 48,000 - 56,000; Full time

Job summary

A leading marketing communications company in Dublin is seeking a Senior Client Manager to oversee client accounts and ensure project delivery. The ideal candidate has over 5 years of experience in a creative agency and excels in client relationships and budget management. This full-time role offers the opportunity to work on diverse projects across various industries while fostering a culture of collaboration and innovation.

Benefits

Flexible and hybrid working

24/7 access to professional development

21 days annual leave plus a birthday off

Paid health insurance for you and your dependents

Qualifications

• Minimum of 5 years’ previous Creative Agency experience with proven track record.
• Excellent working knowledge of Microsoft Office, especially Excel and PowerPoint.
• Experience in managing large scale, complex creative campaigns is essential.

Responsibilities

• Oversee day-to-day delivery of projects from concept to production.
• Manage budgets, profitability, billing, and invoicing.
• Identify opportunities with existing and potential clients.

Skills

Client Management

Budget Management

Interpersonal Skills

Creative Briefs Writing

Tools

Microsoft Office

Job description

Overview

Core Creative is a team of specialists focused on bringing brilliant creative solutions to life. The team partners with other Core Practices to help our clients build their brands into tangible business results. This role assumes responsibility for the management of client accounts and all facets of client service and of the delivery of the Creative Practice services in an efficient and effective manner.

Responsibilities / KPIs

A successful Senior Client Manager reports into the Client Director and/or Business Director and assists in managing all activities associated with servicing clients. They will also be expected to run mid-level briefs, support the Client Director in larger projects and act as client lead on medium sized accounts, where appropriate, with no Client Director. Senior Client Managers also have a part to play in improving Practice processes and optimising the running of their accounts.

• Project & Client Management: Oversee day-to-day delivery of projects from concept to production, manage client relationships, and act as lead for smaller accounts or briefs.
• Financial Oversight: Manage budgets, profitability, billing, invoicing, purchase orders, forecasting, and aged debt to ensure accurate, timely financial administration.
• Creative & Strategic Input: Support and contribute to briefs, strategy, and creative sessions, ensuring high-quality output that meets client operational requirements.
• Business Development: Identify opportunities with existing and potential clients, assist with new business activities, and maintain awareness of account growth potential.
• Team & Culture Building: Drive positive culture, collaborate with colleagues, attend and complete training, and actively pursue personal and professional development goals.

Your profile

Experience

• Minimum of 5 years’ previous Creative Agency experience with proven track record
• Excellent working knowledge of Microsoft Office, in particular Excel and PowerPoint
• Experience in managing large scale, complex creative campaigns is essential
• Previous experience with relevant marketing tools
• Ability to write comprehensive and insightful briefs

Person Specification

• Be energetic and efficient in approach
• Actively display a passion for the industry
• Strong attention to detail
• Show curiosity in learning new things at a fast pace every day
• Excellent interpersonal skills - ability to build strong relationships with colleagues across Core, clients and media owners
• Display the ability to think innovatively
• Understands the importance of upskilling
• Understands and appreciates the benefit of processes
• Be responsive to requests
• Know when to escalate and involve other people
• Be a problem solver
• Be able to build strong relationships across different teams

Why us?

• Flexible and hybrid working
• 24/7 access to professional development through LinkedIn Learning along with career progression and mentoring
• The opportunity to work across a huge range of clients within so many different categories from sport, retail, food and drink, to alcohol, insurance, banking and so much more
• 21 days annual leave plus a day off on your birthday, company closure days at Christmas and early finish on bank holiday Fridays
• A company culture that promotes work-life balance
• Family-focused benefits including paid maternity and paternity leave as well as maternity phase back program, fertility treatment supports and paid pregnancy loss leave
• Access to mental health and well-being programs including paid health insurance for you and your dependents under 18
• Professional financial advice; employer contributory pension and life assurance
• Make a difference by joining our D&I, CSR, Green, Social or Great Place to Work committees; you’ll get an extra day’s leave for your efforts.
• And lots more …

Our Commitments

Our industry relies on creativity and innovation – these are skills that are not bound by gender, race, ethnicity, religion, sexual orientation, membership of the Traveller community, marital or family status, disability, age, socio-economic background, or any other attributes. Core is committed to diversity in its workplace and is proud to be an equal opportunity employer.

We are also committed to providing reasonable accommodations to all applicants. If you need reasonable accommodation for any reason at any part of the interview process, please contact us and let us know the nature of your request and we will do our best to help.

Salary Range

€48,000-€56,000 DOE

About Us

Core is Ireland\'s largest marketing communications company with over 400 people working across the key areas of marketing communications - research, data science, strategy, planning, creative development and implementation. We are now a collective of nine practices, working towards a single purpose - to expand the possibilities of what brands can achieve. At Core, we believe that change can move us forward and compel us towards new possibilities. Our wonderful people are at the centre of our success. It is essential that we keep building a high-trust working environment that supports our people and enables them to flourish. There is no magic formula for becoming a great place to work. Instead, it involves working together, through constant change, to match the personal dreams and ambitions of our people with the aspirations of the organisation.

Over the years, we have cemented our position as a great place to work, time and time again. Voted Agency Network of the Year for 2024. This year, we were again voted as one of Ireland\'s Top 10 Best Workplaces by the Great Place to Work Institute for the 16th year consecutively.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing

Industries

• Business Consulting and Services

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Dublin, County Dublin, Ireland 4 weeks ago

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