Senior Associate, Service – AGS – Japanese Speaker

GLG; Dublin; On-site; EUR 40,000 - 60,000; Full time

Job summary

A leading global consulting firm in Dublin is seeking a Japanese Speaking Senior Associate to support their Asia Global Servicing team. The role includes project management, relationship building, and fulfilling client research needs. Candidates should have a Bachelor's degree from a top-tier university, fluency in both Japanese and English, along with 2–4 years of relevant industry experience. This position offers the chance to work in a fast-paced environment while developing strong business skills.

Qualifications

• 2–4 years relevant industry experience or financial services experience.
• Successful track record managing multiple, simultaneous complex tasks.
• Demonstrated commitment and attention to detail in a fast-paced environment.

Responsibilities

• Support the APAC Client Solutions team with project management.
• Facilitate customized products between clients and network members.
• Develop relationships with thought leaders across various sectors.

Skills

Fluency in Japanese

Fluency in English

Superior communication skills

Problem-solving skills

Account management

Time management

Client service excellence

Education

Bachelor’s degree or higher from a top tier university

Job description

Senior Associate, Service – AGS – Japanese Speaker

GLG is seeking driven candidates for our Japanese Speaking Senior Associate position on our Asia Global Servicing team servicing Japanese clients. Senior Associates help drive GLG’s business model and develop our client base – professionals at the world’s top corporations, investment firms, management consultancies, and non‑profits – through close coordination with members of the APAC Client Solutions team to fulfill clients’ primary research needs. Associates are responsible for delivering GLG’s underlying business processes, fulfilling timely client research requests, assisting senior team members with high‑level product execution, and facilitating in‑person interactions between GLG’s clients and Council Members.

Specific responsibilities include (but are not limited to):

• Project Support: Supporting the APAC Client Solutions team, the Senior Research Associate will provide project support, managing multiple projects on a day‑to‑day basis.
• Collaboration: Collaborating with team members and other internal stakeholders, such as recruiting, to deliver on research needs to maximize commercial outcomes.
• Project Delivery: Facilitate customized products between GLG’s client and network members. The Senior Associate is tasked with fulfilling time‑sensitive research requests by analyzing client requests and building and qualifying primary populations of topic experts. Most GLG client/expert interactions consist of telephone consultations but may also include surveys, research travel programs, and in‑depth engagements.
• Compliance: Navigate complex compliance requirements and operational procedures that differ across a wide pool of clients, representing GLG’s key value proposition.
• Relationship Management: Develop relationships with GLG’s most respected thought leaders across sectors as well as recruit new senior executives and leading consultants into the GLG Councils membership.
• Target Oriented: Meet and exceed monthly goals and metrics on multiple high‑priority projects, at any given time.
• Accountability: Maintain accountability and responsibility for client projects and the overall client experience.
• Communication: Professional business communication, both written and verbal, as the role requires communication and collaboration with internal and external stakeholders.

As a Senior Associate, you will have the opportunity to:

• Excel in a fast‑paced, metrics‑driven, and challenging environment.
• Work collaboratively with senior members of the research team and client to assess and scope their research needs.
• Develop strong, transferable business skills – including client service excellence, professionalism communication, client and account management, time management, problem solving, project management.
• Understand and utilize a broad range of products to creatively engage and support clients.
• Collaborate with colleagues on and across teams to exceed client expectations.

An ideal candidate will have the following:

• Bachelor’s degree or higher from a top tier university.
• Fluency in Japanese and English is mandatory.
• 2–4 years relevant industry experience or financial services experience.
• Superior communication and interaction skills, including demonstrated oral, written and presentation abilities in both English & Japanese.
• Successful track record managing multiple, simultaneous complex tasks and working in team environments.
• Passion for client service, especially with experience in phone‑based professional communication.
• Demonstrated commitment and attention to detail, ideally in a high‑volume, fast‑paced environment.
• Strong problem‑solving skills and desire to learn about new topics.
• Ability to build and manage relationships across the full professional spectrum including senior colleagues and extremely senior outside professionals.
• Strong desire to work in a collaborative environment.
• Excellent multi‑task and time management skill to handle large volume of projects.

GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. GLG’s industry‑leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.