Sales Operations Lead, Starlink Enterprise

SpaceX_Global; Dublin; On-site; EUR 50,000 - 75,000; Full time

Job summary

A leading company in the aerospace industry, SpaceX, is seeking a Sales Operations Lead for the Starlink Enterprise team. This role involves managing sales processes and enhancing operational efficiency to support the growth of global connectivity solutions across various sectors. The ideal candidate will be skilled in project ownership and possess strong communication abilities, ready to take on customer inquiries and drive sales initiatives. Opportunities are available for growth within the sales team.

Qualifications

• 2+ years of experience working with cross-functional teams and external customers.
• Track record of project ownership and motivation.
• Knowledge of Starlink’s network infrastructure and understanding of aerospace market.

Responsibilities

• Manage sales processes for customers and perform follow-ups.
• Implement sales process improvement projects.
• Support sales managers in meetings and events.

Skills

Project Ownership

Excellent Written Communication

Excellent Verbal Communication

Customer Interface Skills

Detail-Oriented

Job description

Dublin, Ireland

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal ofenabling human life on Mars.

SALES OPERATIONS LEAD, STARLINK ENTERPRISE

The Starlink Enterprise Sales team is hiring a Sales Operations Lead to support our team’s efforts to expand Starlink globally. We are actively working on deals in maritime, backhaul, energy, education, healthcare, and many other industries and working with governments to explore opportunities to provide high-speed, low-latency connectivity. As a successful Sales Lead, you would have the opportunity to develop into a Sales Manager and own customer relationships and specific territories. The team has ambitious goals and is looking for a process-oriented partner to help enable success.

RESPONSIBILITIES:

• Engage in customer inquiries, qualify leads, and conduct pre-sales discussions.
• Manage the sales processes for a subset of customers and be responsible for customer follow-ups, provision of necessary documentation (offer letters, NDAs, etc), and ensuring account status in our customer database.
• Own and implement specific sales process improvement projects that enable exponential sales growth and eliminate the burden on other SpaceX departments.
• Support sales managers and directors in their sales efforts, including customer on-site visits, off-site meetings, conferences, and other sales events.
• You will initially support across multiple verticals while building expertise in a single vertical with growth to become a sales manager.

BASIC QUALIFICATIONS:

• 2+ years of experience working with cross-functional teams and external customers.

PREFERRED SKILLS AND EXPERIENCE:

• Independently motivated professional with a demonstrated track record of project ownership.
• Knowledge of Starlink’s network infrastructure.
• Excellent written and verbal communication skills.
• Strong understanding of launch vehicles, satellites, and/or the aerospace market.
• Highly detail-oriented, diligent, and hard-working, with excellent customer interface skills.

ADDITIONAL REQUIREMENTS:

• Must be willing to travel (~20%).
• Available to work extended hours and/or weekends as needed to support closing sales opportunities.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

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