Sales Executive

Solis Lough Eske Castle Hotel; Ireland; On-site; EUR 100,000 - 125,000; Full time

Job summary

A renowned hotel in Ireland is seeking a Sales Executive responsible for driving international business. The role involves managing relationships with Tour Operators and Leisure Travel Agents, targeting new business, and maximising revenue. Candidates should have 1-3 years of relevant sales experience, a strong customer focus, and proficiency in Microsoft Office. The position offers the opportunity to contribute to a vibrant team culture within a dynamic hotel environment.

Qualifications

• Eligible to work in the Republic of Ireland.
• Excellent verbal and written communication skills in English.
• 1-3 years of sales or events operational experience in hospitality.
• Proficient in Microsoft Office and hotel property management systems.
• Experience in events management or proactive sales with at least two years.

Responsibilities

• Manage relationships with Tour Operators and Travel Agents.
• Take ownership of International Leisure Group business.
• Target new business opportunities for the hotel.
• Maximise revenue and achieve annual KPIs.
• Support Sales teams with customer visits and site inspections.

Skills

Business acumen

Customer-focused

Multitasking

Attention to detail

Excellent communication skills

Education

Leaving certificate or equivalent

Diploma / third level education in business management, marketing and/or hospitality

Tools

Microsoft Office

HotSoft/Opera

Job description

The Sales Executive is responsible for driving the transient and groups business from international markets. This includes proactive sales, planning, converting and coordinating the hotel’s international leisure sales. Also supporting the Sales & Marketing team in day-to-day activities when required.

KEY RESPONSIBILITIES

• Proactively managing and developing the relationship with Tour Operators, DMC’s, Wholesalers and Leisure Travel Agents
• Taking ownership of all International Leisure Group business at the hotel from converting enquiries, managing all group bookings from start to finish i.e. enquiry, conversion, contracting, communicating to operational team and assisting the operations team when group are on site to provide the best guest experience
• Responsible for all account management across the afore mentioned B2B clients, this includes contracting and re-contracting year on year with the support of ADOSM and Revenue Manager
• Proactively targeting new business for hotel
• Promoting and representing Lough Eske Castle at domestic and international trade shows and sales trips as and when required
• Maximising all revenue opportunities and achieving KPI’s outlined on an annual basis. From existing & new accounts through strategic planning and effective account management, including upselling ancillary spend across the hotel
• Participating and supporting hotel Sales teams on property with customer visits, site inspections and familiarization trips including communication thereof
• Managing sales and marketing projects as per business requirements and when required
• Providing feedback to the ADOSM and General Manager on local market conditions
• Agreeing and monitoring departmental sales action plans
• Understanding and implementing the hotel’s yield management strategies
• Attending departmental and hotel meetings as required
• Completing all required sales reports & annual plans in a timely fashion
• Maintaining all hotel standards, comply with employee handbook guidelines, also protecting and enhancing the assets of the hotel
• Assisting the ADOSM with administrative tasks as and when required
• Any other duties as may be requested by Management

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

• Strong business acumen and commercial awareness to qualify potential opportunities and increase profitability of the hotel
• Self-motivated, hardworking, customer focused and assist in developing a positive work culture
• Must be able to multitask, great attention to detail and excellent communicator
• Excellent grooming and presentation
• Competent use of the computer systems such as Microsoft Office packages including Excel, experience in using Adobe Packages and hotel property management systems i.e. HotSoft/Opera.
• Ability to work a flexible schedule including weekend work as and when required

MINIMUM REQUIREMENTS

• Eligible to work in the Republic of Ireland
• Ability to communicate well in English, both orally and written, with guests and employees
• Position requires 1-3 years of previous sales or events operational experience in the hospitality industry
• Educated to leaving certificate or equivalent
• Proficient in the use of Microsoft Office packages and experience in hotel property management systems
• Experience in events management or proactive sales with a minimum of two years

PREFERRED REQUIREMENTS

• Diploma / third level education in related fields in business management, marketing and/or hospitality