SaaS Business Analyst

Albany Beck Consulting Limited; Limerick; On-site; EUR 60,000 - 80,000; Full time

Job summary

A consulting firm in Limerick is seeking a SaaS Business Analyst to support governance and integration of SaaS providers. Responsibilities include coordinating internal stakeholders, evaluating SaaS vendors, and documenting processes. Ideal candidates have proven experience in technology or financial services, strong analytical capabilities, and excellent communication skills. Familiarity with SaaS onboarding and cloud technologies is desirable.

Qualifications

• Proven experience as a Business Analyst in a SaaS or regulated environment.
• Strong skills in process mapping and workflow design needed.
• Ability to analyse technical requirements and create structured processes.

Responsibilities

• Coordinate with internal teams for effective SaaS management.
• Support evaluation and onboarding of new SaaS providers.
• Develop and maintain detailed process documentation.

Skills

Process mapping

Workflow design

Documentation

Analytical skills

Stakeholder management

Problem-solving

Communication

Job description

The SaaS Business Analyst will support the governance, onboarding, monitoring, and integration of the organisation’s SaaS provider landscape. This role requires strong analytical capabilities, structured documentation skills, and the ability to coordinate with cross‑functional teams to ensure consistent standards and processes across approximately 365 SaaS providers.

Key Responsibilities

• Coordinate with internal stakeholders including Procurement, Onboarding, Access Management, and ASM to ensure effective management of SaaS providers.
• Support the evaluation of new SaaS providers, including the assessment of monitoring requirements and determining whether onboarding should proceed.
• Assist in categorising SaaS providers according to risk type (e.g., money movement, high risk, specialised services).
• Determine appropriate integration paths for each SaaS provider, including assessment of compatibility with Obsidian (“plug‑and‑play”) or the need for alternative tools such as Defender for Cloud.
• Work with engineering teams responsible for building custom connectors where standard integration options are not feasible.
• Facilitate and document meetings, workshops, and stakeholder discussions.
• Develop and maintain detailed process maps, workflows, and supporting documentation to standardise the SaaS onboarding and monitoring framework.
• Contribute to risk assessments and ensure compliance with internal governance standards.

Skills & Experience Required

• Proven experience as a Business Analyst, ideally within a technology, SaaS, financial services, or similarly regulated environment.
• Strong skills in process mapping, workflow design, and documentation.
• Ability to analyse technical and operational requirements and translate them into structured processes.
• Experience engaging with cross‑functional teams and managing multiple stakeholder groups.
• Strong organisational, communication, and problem‑solving skills.
• Familiarity with SaaS onboarding, monitoring tools, cloud technologies, or vendor governance is desirable.

Personal Attributes

• Detail‑oriented with a structured approach to work.
• Strong interpersonal skills and the ability to collaborate with both technical and non‑technical staff.
• Proactive, with the ability to prioritise effectively and manage competing demands.
• Comfortable working in a dynamic environment with evolving requirements.