Retail Shift Leader

Peoplebank; Dublin; On-site; EUR 40,000 - 60,000; Full time

Job summary

A leading food retailer in Dublin is seeking a Retail Shift Leader who will inspire and lead a dynamic team while ensuring top-notch customer experiences. Your role includes managing shifts, helping your team excel, and maintaining a lively atmosphere. Candidates should demonstrate strong leadership skills, a customer-first attitude, and be available to work flexibly. Join us to create joyful moments every day and make an impact in our community!

Benefits

Free doughnuts & hot drinks every shift

Generous team discounts

Training & development opportunities

Life assurance

Support Office roles eligible for Pension

Qualifications

• Experience in a leadership role or willingness to step up.
• Full availability and flexibility for weekends and weekdays.
• Energetic, team-oriented, and eager to learn.

Responsibilities

• Lead the team and maintain a positive atmosphere.
• Ensure customer satisfaction and promote sales.
• Manage operations and assist with recruitment.

Skills

Leadership

Customer service

Teamwork

Reliability

Job description

Our Krispy Kreme Dublin Plaza store is perfectly placed in the heart of Dublin city, just a short walk from Grafton Street and Trinity College. It’s a bright and welcoming spot where locals, commuters, and tourists stop in to enjoy our iconic doughnuts and coffee. The team here bring energy and fun to every shift, creating joyful moments for guests throughout the day. With great public transport links and the buzz of the city right outside, it’s an exciting place to work and spread smiles every single day.

At Krispy Kreme, it’s not just a job it’s being part of a team that spreads joy every day! As one of our Krispy Kremers, you’ll enjoy:

• Free doughnut & hot drinks every shift (because you deserve a treat!)
• Generous team discounts across all our products
• Training & development to help you grow your career with us
• Recognition & celebrations for great work and special moments
• Competitive pay and opportunities for progression
• Life assurance
• Support Office roles eligible for Pension
• A fun, friendly environment where everyone’s welcome and teamwork makes the magic happen.
• Exclusive savings through our Treat Box discount platform.
• Free access to our Wellbeing & Belonging serviceli>

Ready to Lead the Sweetest Team in Town?

Step into the spotlight as a Retail Shift Leader!

This isn’t just any job — it’s your chance to roll up your sleeves, take the lead, and keep things running smoother than our signature glaze.

What you’ll be doing (besides making dreams come true):

• Run the show on shift front and centre with customers, serving up smiles (and doughnuts!), boosting sales, and keeping everything safe, clean, and on point.
• Guide your team, build them up, and keep the energy buzzing.
• Work the till, serve hot & cold drinks, box irresistible treats, and keep the cabinet looking as good as the doughnuts taste.
• Jump into behind‑the‑scenes magic: stock checks, weekly wrap‑ups, team recruitment, and ensuring everyone’s happy.
• Hold down the fort while the manager’s away.

What makes you our kind of leader?

• You’ve got experience running the floor or you’re ready to rise and shine into that next step.
• Lead with heart, people‑first, customer‑obsessed, and all about good vibes.
• You’re a team player who takes ownership and makes things happen.
• You have full availability and flexibility – weekends, weekdays, the whole shebang.
• You bring energy, reliability, a great work ethic, and you’re always up for learning more.

Think you've got what it takes to keep the glaze flowing and the team glowing?

Let’s make sweet things happen — apply now!

About Krispy Kreme

Our People

We embrace diversity within our teams, so whether you’re a foodie, drink lover, sport enthusiast, gym bunny, movie buff, history geek, gamer, music fan, book worm, none of the above or all the above, you’ll find a friend here!

Our Doughnuts

We’re famous for our amazing doughnuts, but did you know that every Krispy Kreme doughnut is handmade, decorated and delivered fresh daily by one of our awesome team members?

Culture

Our culture is created through our leadership mix, of which there are a dozen (naturally!): Check out our careers page for more information on our Krispy Kreme Culture.

Love our planet

Our beautiful, natural world gives us our sugar, cocoa, eggs, milk, coffee, and so much more. Protecting and preserving it is vitally important to us. So, we’re constantly working to reduce our environmental impact and become more sustainable in all we do. Check out our Social Responsibility page for more information.