Regulatory & Quality Assurance Manager

Templatedata.net; Leinster; Hybrid; EUR 50,000 - 70,000; Full time

Job summary

A leading professional body in Ireland seeks a Regulatory & Quality Assurance Manager to oversee compliance and quality assurance services. This key role involves collaboration with regulatory teams, driving projects, and ensuring adherence to professional standards in the construction and property sectors. The successful candidate will have significant management experience and a strong grasp of the regulatory environment, fostering excellence in service delivery and operational processes.

Qualifications

• 3-5 years operational and management experience in regulation or compliance.
• Strong understanding of regulatory landscapes in construction & property.
• Proven track record of effective judgement and initiative.

Responsibilities

• Support the Director in delivering the Business Plan and regulatory objectives.
• Accountable for regulatory and quality assurance services.
• Champion continuous improvement and customer service excellence.

Skills

Interpret regulatory frameworks

Strong operational and management experience

Project management

Interpersonal communication

Attention to detail

Problem solving

Education

Qualification(s) in relevant field

Tools

Microsoft Office

Customer Management Systems

Job description

Role Title: Regulatory & Quality Assurance Manager.

Reports to: Director of Regulation and Registrar.

Type: FT Permanent with flexible hybrid remote policy.

Overview:

Our client, one of Ireland’s leading professional body practicing across the property, construction and land industry in Ireland. Their regulatory and quality assurance framework supports the profession to uphold professional standards whilst ensuring public trust and confidence is maintained and strengthened.

Role purpose: This job is a new role and will be a key position within the body with responsibility for ensuring that they meet all relevant obligations to deliver effective regulation and quality assurance services.

Key Responsibilities:

• Work as part of the regulation team by fully supporting the Director of Regulation and Registrar in making sure the Business Plan and Objectives are delivered in line with project timelines and high-quality standards.
• Develop a good understanding and assume responsibility for key projects and services delivered as part of the relevant regulatory and quality assurance services which include:
• Investigations, Disciplinary and Regulatory Enforcement Services to protect the public and safeguard the reputation of the profession Building Control Act, 2007.
• Annual CPD Audit Programme ensuring continuing professional development requirements for members and registrants are met in accordance with the members CPD policy and the statutory system of CPD for registrants under the Act.
• A range of Dispute resolution services and maintenance of expert panels providing professional solutions for resolving disputes in the built environment.
• Risk Monitoring and Quality Assurance Programmechecking compliance with professional standards with particular focus onGlobal Valuation Standards.
• Identify and manage new projects with the approval of the Director of Regulation and Registrar that actively contribute to the development of the services within the remit of the regulation department.
• Work closely and build good relationships with members and non-members serving on the Regulatory Boards and Tribunals supporting training needs and prioritise and handle specific delegated tasks that require attention.
• Work collaboratively across the wider team to ensure a joined-up approach to regulation, education and policy making.
• Willingness to learn and develop, taking on new responsibilities and adopting a flexible pragmatic approach to work.
• Champion a culture of continuous improvement and customer service excellence to deliver best in class regulatory and operational processes.

Key Skills and Experience:

• Qualification(s) in a field relevant to the role beneficial but not absolute.
• Strong operational and management experience (3-5 years) in regulation, compliance and risk in a similar professional body, regulatory agency or industry association.
• Understand the role of a professional body and have awareness of the regulatory landscape for construction & property related professionals in Ireland.
• Proven ability to interpret and apply regulatory frameworks ensuring compliance with regulatory obligations.
• Experience in project management ideally with a focus on regulatory projects in a similar field.
• Experience of working within a team in a case working environment and a track record of delivering on deadlines and objectives.
• Display an observable track record of effective judgement, decision making, initiative and problem solving.
• Good writing skills having excellent attention to detail.
• Good interpersonal and communication skills, with an ability to appropriately engage with internal and external stakeholders and the public.
• Experience of working well under direction and autonomously and collaborating as part of a cross functional team.
• Proficiency in Microsoft Office, Excel, Powerpoint and Customer Management Systems.

Interested parties please email [e-mail] for further details.