Procurement Administrator

Controlled Environments Company; Dublin; On-site; EUR 30,000 - 45,000; Full time

Job summary

A leading company in controlled environments is seeking a Procurement Administrator for its Dublin office. The ideal candidate will ensure efficient stock management and superior customer service, fostering strong relationships with internal and external stakeholders. This position requires strong organizational skills and a proactive approach to problem-solving.

Qualifications

• Experience in a similar role and/or industry.
• Ability to prioritize and multitask.
• Flexible and pro-active attitude.

Responsibilities

• Manage stock levels across multiple warehouses.
• Oversee customer orders and internal stock requests.
• Coordinate deliveries efficiently.

Skills

Customer Service

Time Management

Communication

Organizational Skills

Problem-solving

Tools

Microsoft Office

ERP System (e.g., SAP)

Job description

Procurement Administrator Job Profile

Controlled Environments Company (CEC) is a single source supplier and solutions provider to customers operating in critically clean and controlled environments. We are currently recruiting for a Procurement Administrator, to work at our office in Dublin 15. The successful candidate will play a critical role in maintaining service level and providing support to important domestic and international customers.

Responsibilities

• Manage stock levels across multiple warehouses ensuring correct inventory mix to support picking activities
• Oversee customer orders and internal stock requests, allocating stock and releasing orders for picking
• Coordinate with external partners and internal team members to schedule deliveries in the most efficient and cost-effective manner
• Develop good business relationships with internal colleagues, customers, and suppliers.
• Support internal and external client facing colleagues to ensure the highest level of customer service is delivered to our customers.
• Stay up to date with product knowledge, internal systems training, and customer specific processes.
• Recognise, document, and escalate customer issues or trends following appropriate communication and escalation channels where required.
• Track and coordinate shipments (incoming & outgoing) to ensure stock is delivered to the correct locations.
• Manage lead times and communicate effectively with customers and internal stakeholders.
• Support inventory management & cycle counting activities.
• Process delivery dockets, GRNs, and other warehouse documents to ensure they are scanned and saved on our ERP system
• Coordinate with team on production orders and special orders requiring kitting or assembly.
• Provide Weekly & Monthly reporting, planning schedules, etc. as required.

Skills & Experience

• Experience working in a similar role and/or industry.
• Passion for delivering first class customer service to customers.
• Experience working with multinational organisations would be preferred.
• Ability to identify customer needs and ensure customer satisfaction with every enquiry.
• Good time management skills
• Good communication, organisational and administration skills.
• Ability to prioritize and multitask
• Flexible and Pro-active attitude.
• Ability to identify problems before they arise and the initiative to come up with solutions.
• Experience working with Microsoft Office package such as Outlook, Word, Excel.
• Previous experience using an ERP system e.g., SAP would be beneficial.