Operations Manager

Terraglen; Ireland; On-site; EUR 60,000 - 80,000; Full time

Job summary

A childcare services organization in Ireland is seeking an Operations Manager. This role involves overseeing operational delivery across several centres, ensuring compliance with national standards, and managing centre budgets. The ideal candidate should have strong governance and team leadership skills, along with expertise in budget and resource management. This position offers various benefits, including a continuous professional development program and a career progression pathway.

Benefits

Employee Assistance Programme (EAP)

Refer a Friend bonus scheme

Full Induction Programme

Continuous Professional Development

Career Progression Pathway

Maternity Contribution for long‑serving staff

Team Building Events

Seasonal Events

Qualifications

• Proven experience in operational management within childcare or similar services.
• Strong understanding of compliance with national standards for childcare.
• Experience in budget management and resource allocation.

Responsibilities

• Oversee operational delivery and staffing across childcare centres.
• Ensure compliance with national standards and safeguarding legislation.
• Provide monthly governance reports on risks and outcomes.

Skills

Operational management

Compliance management

Budget management

Team leadership

Workforce planning

Job description

Residential Childcare Services

Location: Wexford Area (nationwide travel required)

Contract: Full-time, Permanent

Reports to: Director of Services

TerraGlen is inviting applications for an Operations Manager to oversee the delivery of safe, consistent and child‑centred care across our Residential Childcare Centres. This senior role ensures strong governance, coordinated service delivery and positive outcomes for young people.

Role Overview

The Operations Manager provides day‑to‑day oversight of all centres, supports Centre Managers, ensures compliance with National Standards, and works closely with TUSLA, inspection teams and clinical partners. You will visit each centre at least twice per month and act as Deputy for the Director of Services when required.

Key Responsibilities

• Oversee operational delivery, staffing and resource allocation
• Review management systems, records and compliance documentation
• Provide monthly governance reports on risks and outcomes
• Manage centre budgets
• Ensure compliance with safeguarding legislation and internal policies
• Support and guide Centre Managers and Deputies
• Embed the Model of Care and quality assurance practices
• Manage complaints, incidents and significant events appropriately
• Lead workforce planning, recruitment, performance management and staff development
• Participate in the on‑call rota and represent TerraGlen at external meetings

Benefits

• Employee Assistance Programme (EAP)
• Refer a Friend bonus scheme
• Full Induction Programme
• Continuous Professional Development
• Career Progression Pathway
• Maternity Contribution for long‑serving staff (5+ years)
• Team Building Events
• Seasonal Events