Operations Administrator

Quality Freight Group; Ireland; On-site; EUR 28,000 - 35,000; Full time

Job summary

A logistics company in Ireland is seeking a Freight Operations Administrator. The role involves managing day-to-day operations, processing bookings, and handling invoices with a strong focus on customer service. Ideal for entry-level candidates with problem-solving skills and proficiency in Microsoft Office. Opportunities for growth exist within a fast-paced team environment.

Qualifications

• Proven experience in a similar role is an advantage.
• Experience in Road Freight and Ocean Freight is desirable.
• Ability to maintain close relationships with customers and sub-contractors.

Responsibilities

• Assist and manage daily operations within Freight Forwarding Departments.
• Accept and process bookings, monitoring and adjustments as required.
• Perform invoicing, filing, and general administrative duties.

Skills

Excellent problem-solving skills

Customer service focus

Proficient in Microsoft Office

Ability to work in a fast-paced environment

Job description

Overview

Freight Operations Administrator responsible for assisting and managing the day-to-day operations within the various Freight Forwarding Departments. The Company is long established with offices across Ireland, in Northern Ireland and The Netherlands. The successful candidate must be able to work on their own initiative as well as integrating themselves with other team members, customers and sub-contractors.

Qualifications/Experience/Skills

• Accepting and processing bookings, with continuous monitoring and adjustments where required.
• Invoicing, filing and general administrative duties carried out within time frame requirements and with high level of accuracy.
• Excellent problem-solving skills including the ability to react to problems in a time efficient manner.
• An ability to demonstrate proven experience in a similar role is an advantage.
• Experience in Road Freight and Ocean Freight desirable but not essential, including import and export as well as LCL and Groupage services.
• Customer service focused with excellent communication skills; this role involves the maintenance of close relationships with customers and sub-contractors.
• Working as part of a team in a fast-paced environment.
• Proficient in all Microsoft Office packages and the ability to learn online software platforms.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative, Customer Service, and Supply Chain

Industries

• Freight and Package Transportation