Legal Administrator

Medserv; Dublin; On-site; EUR 40,000 - 60,000; Full time

Job summary

A legal services provider is seeking a Legal Administrator in Dublin. This full-time on-site role involves managing the Fee Recovery service, handling inquiries from solicitors and members, and maintaining caseload systems. Ideal candidates will have a relevant third-level qualification, exceptional attention to detail, and strong communication skills. The package includes a competitive salary, bonuses, health insurance, and support for professional development. A hybrid model may be considered post-training.

Benefits

Competitive salary

Team performance bonus

Pension contribution

Health Insurance

Life Assurance

Employee Assistance Programme

Gym membership

Additional annual leave

Support for professional development

Workcation options

Qualifications

• Relevant academic or professional third-level qualification e.g., Business, Accounting, or Law.
• Strong attention to detail.
• Excellent communication skills both verbal and written.

Responsibilities

• Updating and maintaining the caseload system daily.
• Responding to a high volume of solicitor and member queries.
• Attending meetings with management and updating weekly reports.

Skills

Attention to detail

Communication skills

Organisational skills

Problem-solving

Stakeholder management

Education

Relevant third-level qualification (Business, Accounting, Law)

Tools

Microsoft Office (Outlook, Excel, Word)

Job description

Role Overview:

Reporting to the Fee Recovery Manager in the Bar of Ireland under Lawserv, the onsite Legal Administrator is responsible for the day‑to‑day administration of the Fee Recovery service and will be the main contact for members using this service.

Key Duties & Responsibilities:

• Updating and maintaining the caseload system on a daily basis, capturing all activities
• Scanning and saving all relevant correspondence to the system
• Issuing sign‑up packs to counsel, creating client online accounts, and releasing login details to service users
• Engage in a detailed fee collection process including issuing of collection letters, emails, and phone calls with defaulting solicitors
• Responding to a high volume of solicitor and member queries
• Drafting and issuing complaints to the Legal Services Regulatory Authority (LSRA) on behalf of members
• Corresponding with the LSRA on a regular basis
• Attending meetings with management and updating the Bar of Ireland weekly statistical reports
• Assist with training of new team members where necessary
• Ad hoc duties relevant to the role of Legal Administrator
• Please note that this list of duties is not exhaustive

Requirements:

• Relevant academic or professional third‑level qualification e.g., Business, Accounting, or Law
• Strong attention to detail
• Excellent communication skills both verbal and written
• Experienced in the use of Microsoft Office – Outlook/Excel/Word
• Strong organisational skills with the ability to prioritise, use initiative and problem‑solve
• Proven ability to manage a wide range of internal and external stakeholder relationships, including at senior levels, and to engage with people with diverse viewpoints and backgrounds
• Friendly, approachable, and personable with a can‑do, helpful manner.

Package:

• Competitive salary – DOE
• Team performance bonus
• Pension contribution
• Health Insurance
• Life Assurance
• Employee Assistance Programme
• Gym membership
• Sick leave
• Additional annual leave based on length of service
• Support for professional development
• Sports and social events
• Access to tax incentive schemes i.e. commuter schemes and bike to work
• Maternity and Paternity leave (T&C's apply)
• Workcation options
• Dedicated EAP

Additional Information:

• All offers of employment are subject to a valid work permit
• This role is a full‑time, on‑site role based in the Distillery Building, 145-151 Church Street, Dublin 7, D07 WDX8-
• A hybrid work model may be considered after training period
• The working hours for this role are 9:00 am - 5:30 pm, which will revert to 9:30 am - 4:00 pm during off‑term times