General Manager

AVART Personal GmbH; Bray; On-site; EUR 40,000 - 70,000; Full time

Job summary

A leading company is seeking a General Manager for their new aquarium in Bray, Co. Wicklow, Ireland. This role offers an exciting opportunity to oversee daily operations, manage staff, and develop marketing strategies while ensuring exceptional customer service and adherence to health and safety regulations.

Qualifications

• Experience in management roles, ideally within hospitality or similar sectors.
• Proven ability to manage finances and adhere to budgets.
• Strong leadership skills with a commitment to customer service.

Responsibilities

• Maximise visitor numbers and customer satisfaction.
• Manage staff recruitment, training, and care.
• Oversee financial reports, budgeting, and compliance with regulations.

Skills

Leadership

Financial management

Customer service

Marketing strategy

Staff recruitment

Health & Safety compliance

Job description

Marine Life Aquarium

Bray, Co. Wicklow, Ireland

Closing date for applications is: 31st May 2025

We are looking to hire a General Manager for our new aquarium in Bray, Co. Wicklow, Ireland.

The General Manager will:

• Maximise the number of visitors to the aquarium.
• Be responsible for planning, staff management, finance, health & safety of the aquarium.
• Deliver the highest level of customer service, staff recruitment, and training.
• Develop marketing plans and work within budgets.
• Work closely with Directors, managing reports and budgets.

The main duties of your role will include but are not limited to:

• Responsible for opening and closing the premises.
• Managing the reception and shop area, maintaining stock levels of products and office supplies.
• Staffing the premises, including hiring and staff care in collaboration with the senior management team.
• Setting up and developing marketing strategies.
• Adhering to budgets set by Directors.
• Preparing weekly and monthly financial reports and budgets, managing end-of-day cash reports.
• Handling general office duties, customer queries, and complaints.
• Ensuring daily cleaning and maintenance of the aquarium in compliance with health and safety regulations.
• Working closely with the Head Aquarist.
• Observing fire, health, and safety procedures, participating in drills.
• Reporting incidents and completing relevant documentation.
• Overseeing daily operations of the aquarium and staff.

Office hours are 9am – 5pm, Monday to Friday. For urgent enquiries outside these hours, contact Jo Judge at 07593 580602. For other contacts, reach out directly to our members.

The British and Irish Association of Zoos and Aquariums is a charitable company registered in England and Wales (No. 6789783), with offices in Regent’s Park, London. Registered Charity Numbers: 1128168 (England) and SC040783 (Scotland).