Fire Alarm and Emergency Lighting Field Service Engineer Cork/West Cork

Allied Fire; Cork; On-site; EUR 40,000 - 55,000; Full time

Job summary

A progressive and growing company in Cork is seeking a Fire Alarm and Emergency Lighting Field Service Engineer. The role involves servicing and commissioning fire protection equipment, requiring excellent interpersonal skills and a problem-solving attitude. Candidates should have proven experience in the fire alarm industry, with familiarity in electronic systems and a full clean driving license. A competitive salary package is offered, along with a company vehicle, laptop, phone, and training opportunities.

Benefits

Company vehicle

Laptop

Phone

Training & Personal development

Qualifications

• Proven experience in the Fire Alarm Industry is desirable.
• Experience working with Electronic/Electrical Systems.
• Full Clean Driving Licence is required.

Responsibilities

• Servicing and commissioning fire alarm protection equipment according to specifications.
• Providing excellent customer service during field visits.
• Diagnosing technical problems and providing solutions.

Skills

Interpersonal skills

Problem-solving

Technical troubleshooting

Customer service

Time management

Tools

MS Office

Job description

Fire Alarm and Emergency Lighting Field Service Engineer Cork/West Cork

Join to apply for the Fire Alarm and Emergency Lighting Field Service Engineer Cork/West Cork role at Allied Fire Protection Ltd

Fire Alarm and Emergency Lighting Field Service Engineer Cork/West Cork

3 months ago Be among the first 25 applicants

Join to apply for the Fire Alarm and Emergency Lighting Field Service Engineer Cork/West Cork role at Allied Fire Protection Ltd

Allied Fire Protection Ltdis a leading provider of Fire Protection equipment with a portfolio of public and private sector clients across Ireland. We specialise in the supply installation, maintenance and commissioning of fire alarm systems, and emergency lighting – delivered by our team of highly qualified and experienced engineers & installers.

A new and exciting opportunity is available in the Cork/West Cork area for a Field Service Engineer. We are looking for a ‘Can Do’ motivated individual who is keen to join our progressive & growing company.

We offer a highly competitive rewards package including…

• Competitive salary package
• Company vehicle
• Laptop
• Phone
• Training & Personal development
  
  

Person Spec…

• It is desirable that the candidate would have proven experience in the Fire Alarm Industry
• Experience in working with Electronic/Electrical Systems
• Excellent interpersonal skills, positive ‘Can Do’ attitude
• Comfortable in climbing ladders and carrying equipment
• Field service experience desirable
• English speaking
• Proficient in MS Office and/or other software programmes
• Familiarity with mobile tools & apps
• Full Clean Driving Licence
  
  

Role…

Servicing and Commissioning Fire Alarm protection equipment…

• Servicing and Commissioning equipment according to manufacturer's specifications.
• Testing system and analysing any failures.
• Consult with engineering personnel to resolve unusual problems in system operation and maintenance.
• Advise management regarding customer satisfaction, product performance, and suggestions for product & service improvements.
  
  

Key Responsibilities…

• Provide excellent customer service and customer support during field visits or when On Call
• Build positive relationships with customers and represent Allied Fire in a professional &trusted manner ensuring company vehicle, uniform and paperwork promote professionalism
• Manage all on site service, maintenance and test tasks as required to relevant standards
• Diagnose errors or technical problems and determine solutions
• Carry out preventative maintenance & make recommendations based on age of systems & equipment
• Produce timely and detailed service reports
• Cooperate with technical & field teams and share information across the company
• Understand and anticipate customer requirements and make appropriate recommendations/briefings
• Provide feedback to management regarding customer request, satisfaction, product performance, and suggestions for product improvements.
• Follow all company’s Standard Operating Procedures and safe working practices
• Advise and report on change requests for documented processes

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Public Safety

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