English Customer Experience Associate Portugal

Shou; Ireland; On-site; EUR 40,000 - 60,000; Full time

Job description

English Customer Experience Associate Portugal

About the job English Customer Experience Associate Portugal

Customer Service Advisor – English Speakers in Portugal

Are you an English-speaking professional already living in Portugal with a valid work permit or EU passport? If you're passionate about customer service and enjoy problem-solving, this is a great opportunity for you!

Responsibilities

• Assist customers with inquiries, troubleshooting, and general support
• Communicate across multiple channels (phone, email, chat, social media)
• Ensure compliance with company policies
• Escalate complex cases when necessary
• Maintain accurate documentation of interactions

What We Offer

• A dynamic and diverse team environment
• Career development and training opportunities
• Competitive benefits and strong support

Work Schedule

Rotating shifts from Monday to Sunday

Note: This position is only for candidates currently residing in Portugal with a valid work permit or EU passport.

Apply now and take the next step in your career!