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E-Commerce Fulfilment Floor Manager

» Paul Byron Shoes

Ireland

On-site

EUR 35,000 - 50,000

Full time

30+ days ago

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Job summary

A retail brand seeks an organised and proactive E-Commerce Fulfilment Floor Manager to lead their Webshop fulfilment centre in Roscommon. The role involves overseeing daily operations, managing a warehouse team, and ensuring the timely dispatch of orders. Ideal candidates will have strong leadership skills and experience in logistics or eCommerce, with a focus on detail. The company offers opportunities for training, growth, and staff discounts.

Benefits

Staff discount

Opportunities for training and advancement

Supportive team culture

Qualifications

Proven experience in a warehouse or logistics supervisory role.
Exceptional organisational and time management skills.
Hands-on leadership style and ability to motivate a team.

Responsibilities

Oversee picking, packing, and dispatch of orders.
Manage stock movements and ensure compliance with safety standards.
Implement new workflows and monitor daily operations.

Skills

Organisational skills

Leadership

Attention to detail

Communication

Tools

Stock control systems

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Location: Paul Byron Shoes, Golf Links Road, Roscommon, F42XV09

Location: Paul Byron Shoes, Golf Links Road, Roscommon, F42XV09

Reports to: eCommerce Operations Manager

Department: eCommerce & Logistics

About Us

At Paul Byron Shoes, we've built our brand on delivering quality footwear, outstanding customer service, and seamless shopping experiences across our store network and expanding online channels. As we scale our digital footprint, we're seeking an organised and proactive Fulfilment Floor Manager to join our eCommerce team and ensure our warehouse operations are optimised for accuracy, efficiency, and growth.

Role Overview

We are looking for a hands-on, detail-oriented eCommerce Fulfilment Floor Manager to oversee the day-to-day operations of our Webshop fulfilment centre. You will lead our warehouse team in efficiently processing online and in-store orders, maintaining accurate stock levels, and ensuring the smooth implementation of operational enhancements set by the eCommerce Operations Manager. This role is pivotal to delivering an exceptional customer experience, from order confirmation to final delivery.

Key Responsibilities

Daily Operations & Fulfilment

Oversee the accurate and timely picking, packing, and dispatch of customer orders across all digital and retail channels.
Manage inbound and outbound stock movements, store transfers, returns processing, and fault item handling.
Ensure all goods are handled, stored, and dispatched in line with company and Health & Safety standards.

Team Leadership

Lead the warehouse team by setting clear expectations, assigning tasks, and providing day-to-day support and direction.
Organise staff rotas and ensure appropriate resource planning for peak periods and promotions.
Provide hands-on training, performance coaching, and support to build a highly motivated and capable team.

Process Improvement

Implement and monitor new workflows and procedures as directed by the eCommerce Operations Manager.
Identify bottlenecks, inefficiencies, or risks in daily processes and escalate issues promptly with proposed solutions.

Inventory Control

Maintain accurate stock records using warehouse management or inventory systems.
Conduct regular stock takes, cycle counts, and spot checks to ensure inventory integrity across all channels.
Liaise with merchandising and store teams to resolve stock discrepancies.

Compliance & Reporting

Uphold Health & Safety and housekeeping standards throughout the warehouse floor.
Ensure daily compliance checks, logs, and reports are completed and submitted accurately.
Support the rollout of new systems, technology, and process updates by providing training and enforcing adherence.

Key Skills & Experience

Proven experience in a warehouse, logistics, or eCommerce fulfilment supervisory role, ideally in retail or fashion.
Exceptional organisational and time management skills with a strong eye for detail.
Hands-on leadership style with the ability to motivate and drive team performance.
Proficient in stock control systems and confident using computers and handheld devices for warehouse operations.
Excellent communication skills and the ability to adapt in a fast-paced, multi-channel environment.
Strong understanding of warehouse Health & Safety and manual handling practices.

What We Offer

A supportive team culture that values initiative and ownership.
Opportunities for training, growth, and advancement within the eCommerce and retail operations team.
Staff discount and perks within the Paul Byron Shoes brand family.
37.5 hour week, from Monday to Friday.

Seniority level