Director of Human Resources & Benefits Service Delivery

Atlas Technology Solutions; Ireland; On-site; EUR 70,000 - 100,000; Full time

Job summary

A global organization seeks a Director of Human Resources & Benefits Service Delivery to oversee HR operations and deliver exceptional service to clients. The ideal candidate will manage teams globally and lead initiatives improving efficiency and compliance. This leadership role is perfect for individuals with extensive HR experience who thrive in diverse environments and possess a strong analytical mindset.

Benefits

Diverse and inclusive environment

Flexible PTO

Generous Parental Leave Program

Birthday off and volunteer day

Growth opportunities with a top learning provider

Qualifications

• 7+ years’ experience in Global Human Resources and Benefits.
• Strong understanding of value drivers, passionate about solving complex problems.
• Ability to manage leaders globally and improve organizational processes.

Responsibilities

• Oversees HR operations and service delivery for clients.
• Directly supervises HR Service Delivery Managers globally.
• Ensures compliance with benefit programs and vendor management.

Skills

Client empathy

Process improvement

Analytical mindset

Collaboration

Education

Bachelor’s degree in human resources or Business Administration

Master’s or advanced degree

Job description

Director of Human Resources & Benefits Service Delivery

Ireland

We believe in a world where growth thrives across borders and cultures. Our mission is to guide companies on their journey by providing services and technology that enables global talent management and delivers a human experience.

As an Employer-of-Record (EOR) provider, we offer the HR and compliance infrastructure essential for companies to expand internationally. We take care of the complex, behind-the-scenes work, allowing companies to focus on the strategies that drive their success. We are For People, By People.

The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values, they are who we are.

We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance.

If you are interested in working in a people-centric, global organization, apply below.

The Director of HR & Benefits Service Delivery oversees and optimizes HR operations, ensures seamless service delivery for our clients, and drives efficiency through technology, process improvements, and strategic leadership.

Reporting directly to the SVP of HR & Benefits Service Delivery, the Director of HR & Benefits Service Delivery be responsible for leading multiple teams across the globe.

Key Functions

• Provide global leadership and guidance for Human Resources client-based support team and strategies including onboarding, employment contracts, benefits, and client employee terminations/separations across the globe.
• Directly supervise the Senior HR Service Delivery Managers in all regions and provide overall support to the global team of HR Service Delivery and Benefits Consultants across the globe
• Serve as a management point of escalation for clients in HR-related matters
• Ensure goals are met in areas including customer satisfaction, risk, quality, team and individual performance.
• Provide management support to senior Operations leadership, including strategic planning, preparing reports performance, and supporting risk management.
• Collaborate with peers, leadership, and internal teams across the organization for operational and strategic initiatives and improvements.
• Responsible for overseeing Global employee benefits programs, including health insurance, retirement plans, wellness initiatives, and other compensation-related perks.
• Oversee strategic benefits plans to attract and retain talent, ensure compliance with regulations, and manage vendor relationships to optimize costs and employee satisfaction.

Required Skills and Experience:

• Bachelor’s degree in human resources, Business Administration, etc. is required. Master’s or advanced degree or certification is preferred.
• 7+ years’ experience in Global Human Resources and Benefits in a multi-level leadership capacity. Experience in an external, global client-facing role or HR Outsourcing is ideal.
• Strong client empathy, a deep understanding of value drivers, and a passion for solving complex business problems
• Knowledge of shared services and Integration
• Demonstrated experience managing people leaders globally?
• Experience in process improvement and project management.
• Able to work collaboratively across teams and departments to build strong relationships and trust.
• Analytical mindset with a data-driven approach to problem-solving
• Exceptional organization skills and ability to manage multiple priorities
• Strong analytical skills, industry knowledge, and the ability to align benefits programs with overall business objectives.

This position description may not describe all duties, responsibilities, and skills associated with this position. It is intended to portray the major aspects of the job. Other duties or skills may be required.

What We Offer

• The opportunity to work with a purpose — simplifying global expansion across borders and cultures
• A diverse and inclusive environment
• Country-specific benefits
• Flexible PTO
• Your birthday off and a day for you to volunteer and give back to the organization of your choice
• Generous Parental Leave Program
• Growth and development opportunities with access to a top learning content provider
  
• The opportunity to challenge yourself in a high-performing organization and leave each day knowing you have made an impact.

Atlas Technology Solutions, Inc.is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind:Atlasis committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions atAtlasarebased on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.Atlaswill not tolerate discrimination or harassment based on any of these characteristics.Atlasencourages applicants of all ages.

Atlas will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities.

Hiring decisions are based upon Atlas’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, and location.

This role will be subject to a background check under local law after an employment offer has been made. Employment may be subject to results. In addition, references may be requested at the final stage of the process.

Atlas will only email candidates from an “@atlashxm.com ” email address.Candidates should ignore communication that pretends to be from Atlas from any other email address. Atlas will never ask candidates or employees to purchase gift cards or otherwise make payments in connection with applying for a job with Atlas.

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By submitting your application, Atlas Technology Solutions, Inc. (“Controller”) collects your personal data contained in your application. Controller is located in Chicago, IL. United States of America and can be contacted by emailing [e-mail]. Controller processes your personal data for the purpose of carrying out the recruitment process, including but not limited to: assess your suitability for employment for the role for which you are applying, as well as future roles that may become available or facilitate communication with you. This is done based on the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. You are not required to provide any requested information to Controller but failing to do so may result in not being able to continue your candidacy for the job for which you are applying. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. From time to time your personal data will be transferred to associated companies of Controller to process for the purposes described in this Privacy Notice. Controller will ensure that appropriate or suitable safeguards are in place to protect your personal data and that transfer of your personal information is in compliance with applicable data protection laws. If your application is successful your data is saved for the implementation of the employment relationship, complying with statutory regulations. Application documents of unsuccessful candidates are deleted after twelve months at the latest. Pursuant to the E.U. General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable laws and regulations, you may have data subject rights enabling you to request to access, delete, correct, remove or limit the use, or receive a copy of your personal information in Controller’s possession or for which Controller is otherwise responsible. * Select...

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