Deputy General Manager - Louis Fitzgerald Hotel

Resumeset; Dublin; On-site; EUR 80,000 - 100,000; Full time

Job summary

A prominent hospitality group is seeking a Deputy General Manager to oversee Food & Beverage operations and enhance guest experiences. The role involves managing daily operations, leading departmental teams, and ensuring compliance with safety standards. The ideal candidate should have a strong focus on service delivery, budget management, and team development. A commitment to creating a positive work culture is essential, along with a hands-on approach to leadership. This role offers opportunities for professional development within the hospitality industry.

Qualifications

• Strong focus on Food & Beverage operations.
• Experience in managing departmental budgets and labour costs.
• Ability to inspire and lead teams.

Responsibilities

• Lead operations of all F&B outlets.
• Ensure smooth service and guest satisfaction.
• Contribute to business planning and service improvements.

Job description

As Deputy General Manager, you will play a key leadership role across the hotel with a strong focus on Food & Beverage operations, ensuring exceptional guest experiences in a fast-paced, high-volume environment. You will be hands‑on, proactive, and passionate about standards, people, and performance.

About The Role

Key Responsibilities

Operational Leadership

• Lead and support the daily operation of all F&B outlets (restaurant, bar, banqueting, conference, and events).
• Ensure smooth service delivery, staff readiness, and guest satisfaction across all service periods.
• Work closely with the Head Chef and F&B Manager to uphold high standards in food quality, service, hygiene, and presentation.

Team Management & Development

• Inspire, lead, and manage departmental heads and supervisors with a focus on training, performance, and engagement.
• Support recruitment, onboarding, and ongoing development of F&B and operational teams.
• Promote a positive work culture and strong internal communication.

Financial & Commercial Performance

• Work with the GM and Financial Controller to manage departmental budgets and labour costs.
• Monitor and improve profitability, wastage, and margin control in F&B areas.
• Support delivery of revenue targets through upselling, promotions, and service enhancements.

Guest Experience & Quality Control

• Consistently deliver high guest satisfaction by actively engaging with guests and resolving issues promptly.
• Conduct regular floor walks, standards checks, and service audits.
• Uphold compliance with all health, safety, licensing, and HACCP regulations.

Strategic Support

• Act as a deputy to the General Manager and assume full responsibility in their absence.
• Contribute to business planning, innovation, and service improvement initiatives.
• Be a visible leader during peak times, events, and hotel‑wide operations.

Required Criteria

Skills Needed

About The Company

The Louis Fitzgerald Group offers all of our customers a warming welcome, quality service, and superb accommodation.

The Louis Fitzgerald Group is one of Ireland’s largest privately‑owned hospitality groups. Oozing with Irish culture the group has over 19 pubs, restaurants, and hotels located in the heart of Dublin and its surrounds.

This includes some of Ireland’s most famous landmark premises such as An Poitin Stil, a memorabilia pub, where you will find many of Ireland’s most prized artifacts. The multi‑award‑winning Stag’s Head, and Kehoes Pub, are a haven for locals and tourists.

In short, we pride ourselves on our reputable name within the hospitality industry.

Company Culture

With over 19 pubs, restaurants and 2 hotels the Fitzgerald Group prides itself on its great reputation within the hospitality industry in offering all of our customers a warming welcome, quality service and superb accommodation.

Our current vacancies can open a window of many opportunities within the group to the right candidate.

All employees will be helped and encouraged to develop to their full potential and the talents and resources of the workforce will be fully utilised to maximise the efficiency that will mark The Fitzgerald Group as a place to return to.

Company Benefits

Salary

Not disclosed