Day Services Manager

T-pro; Letterkenny; On-site; EUR 55,000 - 64,000; Full time

Job summary

A leading organization is seeking a Day Services Manager to establish and lead a new service in Donegal Town for individuals with intellectual disabilities. The role involves developing programs, managing staff, and ensuring high-quality service delivery in alignment with HSE standards. Ideal candidates will have a degree in Health and Social Care, experience in Day Services, and strong leadership skills.

Benefits

Employee Assistance Program

Complimentary gym membership

Team wellbeing days

Qualifications

• Experience working in Day Services and/or with people with intellectual disabilities.
• Experience of leading/managing a team.
• CORU registration desirable.

Responsibilities

• Lead the establishment of a No Barriers Day Service in Donegal Town.
• Develop programmes in line with New Directions standards.
• Manage day-to-day operations and ensure compliance with HSE policies.

Skills

Leadership

Communication

Problem Solving

Education

Degree in Health and Social Care or related field

Job description

Job Description

Role

Day Services Manager

Reporting to

Head of Operations/CEO

Background and Context

Established in 2016, the No Barriers Foundation has grown to be a leading force in driving impactful change. We are committed to creating sustainable health solutions, uplifting and uniting communities to creation inclusion and social change. If you are driven by a desire to make a difference and you thrive in an innovative environment where passion meets purpose, this newly created role presents a unique opportunity for the right candidate.

About the Role

You will play a key role in the development and delivery of a new No Barriers Day Service in Donegal Town to people with Intellectual Disabilities.The successful candidate will be committed to the mission, vision and values of No Barriers and ensure that the core values of person-centeredness, social inclusion, active citizenship and high-quality service provision are implemented and prioritised in the delivery of programmes and supports.This is an exciting opportunity to be involved in all elements of service design from the ground up and to lead a team in the delivery of services.

Principal Duties and Responsibilities

Management/Administration

·Lead out in establishing a No Barriers Day Service in Donegal Town.

·Take a lead role in the implementation of New Directions/New Direction standards within the service.

·Develop programmes for the delivery of modules in line with new directions.

·Develop documentation, policies & procedures and ensure that files are maintained in line with HSE and legal requirements.

·Develop and maintain the overall programme plan with detailed activities, including planned completion dates, milestones, quality review processes etc.

·Engagement with key stakeholders to ensure a full understanding of the programme objectives and desired outcomes.

·Liaise with No Barriers team, Service users and other supports as appropriate to ensure the effective and efficient day to day operation of the service.

·Liaise with families / support networks of service users on an on-going basis.

·Ensure that databases are populated and maintained to a high standard.

·Work closely with the service user and key worker in the development and implementation of their PCP and associated goals.

·Ensure that the safeguarding policy is implemented and that the database is maintained.

·Engage with and implement feedback processes and mechanisms for all key stakeholders in conjunction with service management.

·Lead out on the development and implementation of behaviour support plans for service users.

·Ensure that staff training is up to date.

·Co-ordinate the delivery of interventions and supports required to prepare and enable individuals to maximise their potential to participate fully in community life. This may include the delivery of training programmes/activities based on needs identified through the person-centred planning process.

·Develop and deliver the service in line with HSE Social Care Policy and complete service plan reports, KPI’s, and other reporting templates as requested.

·Provide line management/supervisory role for staff as assigned.

·Delegate appropriate responsibility to staff consistent with effective decision making, retaining overall responsibility and accountability for results.

·Work as part of a Service Team and carry out work on other tasks/activities as required/directed by the Head of Operations/CEO.

·To take a lead role in the area of quality, safety and risk, with reference to HSE Risk Management Policies.

Change Management

·Promote and participate in the implementation of change.

·Encourage and support staff through change process.

·To manage the delivery of programmes which support the transition of service users from centre-based services/supports to person centred supports in the community.

·Support the implementation of quality improvement plans to ensure high quality service provision in line with policy and best practice.

·Manage the day-to-day operation of the developing service which will include delivering in line with HSE policies and procedures, national quality standards, working within defined budgets and the opportunity to deliver an innovative service which will enhance the lives of people with disabilities and the community in which they live.

·Develop effective communication with all elements of local community infrastructure- schools, retailers, industry, transport, leisure facilities, local health and social care providers, youth and sports organisations, community networks and umbrella bodies etc.; to promote and secure their support in providing services to people with disabilities.

·Co-ordinate the development and delivery of awareness raising initiatives and projects to enable local community organisations to provide support and services to people with disabilities.

·Co-ordinate the development of alternatives to the traditional model of day service using a person-centred approach and ensure that support is provided to individuals in considering their need for daytime activity and deciding how best to meet those needs through accessing the resources in the community.

·Create an environment which will embrace a person-centred culture within the developing service, one which ensures that the balance of power lies with the individual and one which welcomes families, carers and other people significant to the individual to participate in their support plans.

Standards, Regulations, Policies, Procedures & Legislation

·Ensure clear transparent policies and procedures are in place for staff and service users.

·Build knowledge, understanding and ownership of the quality requirements of New Directions Interim Standards.

·Comply with policies and procedures as laid down by the HSE.

·Participate in professional development and attendance at in-service events, training courses, conferences as deemed appropriate by the Management Team.

·Have a working knowledge of the PCP Framework.

·To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.

·Adequately identifies, assesses, manages and monitors risk within their area of responsibility.

·Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc.and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role.

Core Competencies

• Degree in Health and Social Care or related field
• Experience working in Day Services and/or with people with intellectual disabilities
• Experience of leading/managing team
• CORU registration desirable

Terms

• The salary scale for this position is €55,000 - €63,760 position on the scale is commensurate with experience.
• Employee Assistance Program
• Complimentary gym membership
• Team wellbeing days

Other

• Full eligibility to work in Ireland with excellent proficiency in English.
• Access to a car required

Application Process

Please apply including a CV and cover letter to [e-mail]

Closing date for applications: 5pm Wednesday 7th May 2025. Shortlisting will apply. Interviews will take place the week of 12^thMay – date to be confirmed.

Start date: As soon as possible

We warmly welcome applications from a diverse range of backgrounds and experiences. We are committed to making our recruitment processes accessible to everyone and are flexible in how we receive information. If you would like to apply via a different format or require any accommodations, let us know how we can support you to be the best you can be.