Customer Success Analyst (French Speaking)

AQ Metrics Limited; Remote; EUR 50,000 - 70,000; Full time

Job summary

A leading regulatory technology firm is seeking a French Speaking Regulatory Reporting Analyst based in Ireland. In this role, you will prepare and review global regulatory reports and support customers with onboarding and compliance processes. The ideal candidate will have a degree in Business or accounting, fluency in French, and at least 3 years of experience in the Funds industry. This position offers a competitive salary, comprehensive benefits, and opportunities for professional growth in a people-centric culture.

Benefits

People-centric culture

Competitive salary

Excellent annual leave

Upskilling opportunities

Health Insurance

Pension scheme

Flexible working

Bike to work scheme

Active social club with events throughout the year

Qualifications

• Minimum 3 years' experience working in the Funds industry.
• Procedural and technical knowledge of the Fund accounting industry.
• Understanding of OTC derivatives and/or listed derivatives.

Responsibilities

• Preparing and reviewing customer global regulatory reports.
• Assisting in the development of documentation and specifications.
• Onboarding new customers including data mapping and training.

Skills

Fluency in French

Interpersonal skills

Ability to prioritize

Problem-solving skills

Education

Degree in Business/accounting or related discipline

Tools

Regulatory risk and compliance software

Job description

The Role

Are you looking for a new challenge to grow an exciting SaaS company as a French Speaking Regulatory Reporting Analyst based in Ireland, France, Luxembourg or the UK? Then continue reading.

Who We Are

AQMetrics is a leading provider of regulatory risk software to global financial institutions. Our SaaS platform is award‑winning, and our range of products make regulatory risk management simple, secure, and globally compliant.

What We Value

People First

Putting people first is at the core of everything we do. It compels us to make decisions based on what is best for our people — employees, partners, and customers.

Customer Delight

We are customer focused. We strive to provide the best in class, to drive great customer experience through teamwork and high performance.

Integrity

We are committed to professional integrity. We conduct our business to the highest standards with skill, diligence and responsibility. Professional trust, honesty and compliance are at the core of our culture.

Innovation

We value ideas and encourage innovation every day.

Why we need you

AQMetrics is looking for an experienced Analyst to join our Regulatory Reporting team in supporting our customers with global reporting obligations. In addition to providing excellence in Regulatory Reporting filings, you will help guide the design, development and support of next generation features on our core product.

What you will do

• Preparing and reviewing customer global regulatory reports, including AIFMD, Form PF, CPO-PQR, MiFID II and 13F
• Assisting in the development of documentation, specifications and enhancements for the AQMetrics regulatory platform
• Onboarding new customers to the AQMetrics platform, including data mapping, data onboarding and product training
• Mapping of customer data sources to the AQMetrics data interface
• Monitoring ongoing changes to existing and emerging regulatory requirements, constantly improving our regulatory reporting knowledge base
• Ensuring an efficient, streamlined, high quality filing process for AQMetrics customers
• Providing exceptional service to our customers by responding to queries in a professional manner
• Working closely with our product engineering team to provide customer feedback on the AQMetrics solution to ensure our product continues to be enhanced

Requirements

• Fluency in written and spoken French is essential
• Degree in Business/accounting or related discipline
• Minimum 3 years' experience working in the Funds industry
• Procedural and technical knowledge of the Fund accounting industry
• Technical knowledge of Fund accounting, across multiple asset classes (equities, fixed income, FX, credit)
• Understanding of OTC derivatives and/or listed derivatives
• Experience with regulatory risk and compliance software including data mapping, workflows, configuration, rule testing and reporting
• Ability to prioritise, multitask and work effectively within a team in a deadline-driven environment
• Strong interpersonal skills and ability to effectively communicate and build relationships both internally and externally
• A proactive and inquisitive approach toward new challenges and problem-solving

Benefits

• Opportunity to be part of something special. AQMetrics is growing fast, and we want you to be part of our journey
• People‑centric culture
• Competitive salary
• Excellent annual leave
• Upskilling opportunities
• Health Insurance
• Pension scheme
• Flexible working
• Bike to work scheme
• Active social club with events throughout the year