Credit Controller Ie

Resumeset; Dublin; Hybrid; EUR 40,000 - 55,000; Full time

Job summary

A healthcare company in Ireland is seeking a Receivables Management Specialist to efficiently manage collections and support customer interactions. The role requires at least 2 years of experience, strong analytical skills, and the ability to meet strict deadlines. The candidate will be responsible for handling customer accounts, analyzing credit balances, and preparing activity reports. The company values diversity and inclusivity in the workplace.

Qualifications

• Minimum of 2 years experience in a related role.
• Strong analytical skills and an eye for detail necessary for managing receivables.
• Ability to work under strict deadlines while maintaining quality.

Responsibilities

• Collect receivables accurately according to internal processes.
• Handle customer inquiries and provide necessary documentation.
• Track claims and maintain communication with relevant departments.
• Analyze customer credit balances and ensure data consistency.
• Prepare activity reports and respond to customer-related inquiries.

Skills

Analytical skills

Attention to detail

Ability to meet strict deadlines

Job description

Air Liquide Healthcare Ireland has over 30 years experience and specialises in treating and monitoring respiratory diseases in the patient's home supporting multiple therapies:

• Home Oxygen
• Nebulisers
• Ventilations
• Sleep

We currently provide such therapies to over 10,000 patients across Ireland (combined private and public healthcare). Our field based operations team consist of Healthcare Technicians and Patient Care & Sales Specialists, who ensure that our patients receive the support that they need whilst using our equipment. From installation, training on how to use equipment, servicing and removal.

How will you CONTRIBUTE and GROW?

Our mission is to support efficient receivables management by ensuring timely payments and reducing credit risk. We focus on maintaining positive customer interactions and adhering to compliance standards while using technology to streamline collection tasks.

1. Use defined methods to collect receivables according to internal process and customer segmentation. Make arrangements to settle customer accounts and collect amounts due.
2. Answer calls from customers and provide necessary documentation. Identify and solve issues related to accounts receivables. Transfer claims to relevant departments and communicate necessary information and reconcile reciprocal balances.
3. Keep track and follow up on claims and litigations. Follow up with relevant departments on their resolution and on booking adjustments.
4. Analyze customers' credit balances and request corrections and updates. Control customer master data consistency.
5. Prepare activity reports as defined in procedures and conduct ad hoc analysis when required. Respond to inquiries related to customer accounts and document collection efforts.

Differentiating Criteria: Client's Portfolio is based on easier accounts. Support daily operations and requires a very close supervision

Are you a MATCH?

• 2+ years experience
• Ability to work to strict deadlines.
• Analytical skills and an eye for detail.

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.