Credit & Collections Analyst with German

T-pro; Leinster; Hybrid; EUR 45,000 - 60,000; Full time

Job summary

A leading medical technology firm located in Leinster, Ireland, is seeking a Credit & Collection Analyst to manage EMEA accounts receivable focusing on Germany and Austria. The candidate will be responsible for customer relations, collections, and troubleshooting invoices. With a minimum of 2 years of experience required, proficiency in both German and English is essential. This full-time role offers a hybrid work schedule and demands excellent communication and organizational skills.

Qualifications

• Minimum 2 years of Credit and Collections experience.
• Bi-Lingual in German and English required.
• Ability to perform tasks with minimum supervision.

Responsibilities

• Manage day-to-day customer contact and collections.
• Troubleshoot customer invoicing exceptions.
• Report portfolio status and utilize reporting systems.

Skills

Problem solving

Communication

Organizational skills

Collaboration

Time management

Education

Bachelor’s degree in finance or accounting

Tools

SAP

CRM software

Microsoft Excel

Job description

Position Summary

The Credit & Collection Analyst is responsible to independently managing an EMEA accounts receivable portfolio with focus on Germany and Austria. This includes managing day-to-day customer contact, collections, and troubleshooting customers' exceptions to invoices with a continuous improvement mindset. The candidate should have the demonstrated ability to deliver consistent improvement in collection results. The position will require collaboration with customers and sales and face-to-face visits with customers as needed.

Principal Responsibilities

• The ability to problem solve customer credit risk, reasons for lateness, collection, and billing issues as they arise and proactively work through a solution and/or present options to management.
• Report portfolio status on demand and effectively utilize systems available to create those reports.
• Understand the concept of credit risk and the ability to apply it to day-to-day work to reduce risk to Teleflex.
• Root cause and create solutions to all non-standard customer disputes or reasons for non-payment.
• Look for and communicate ideas to improve process over time.
• Support other finance activities like Tax Certifications and invoice/internal control filing and delivery of paperwork inside and outside the office.
• Work in collaboration with peers and managers for a win-win outcome.
• Reduce write-offs to bad debt and third-party collections by proactively collecting on accounts receivable.
• Evaluate process and ensure compliance with policy.
• Hybrid work schedule in office and building rapport with other OTC partners.

Education / Experience Requirements

• Bachelor’s degree in finance or accounting — preferred
• A minimum of 2 years of Credit and Collections experience.
• Knowledge of and ability to apply accounting principles and procedures.
• SAP proficiency preferred. ERP and CRM software experience are a strong plus.
• Excel — advanced.

Specialized Skills / Other Requirements

• Excellent written and oral communication skills
• Bi-Lingual German and English required
• Ability to work under pressure and perform tasks as required
• Excellent planning, communication, and organization skills
• Ability to perform tasks with minimum supervision
• Ability to work collaboratively with partners
• Microsoft Office – Word and Excel required

Travel Required

0-25%

Working Environment

Office/Professional

Teleflex is an equal opportunity employer. Applicants will be considered without regard to age, gender, race, nationality, ethnicity, civil status, family status, sexual orientation, disability, religion and/or membership of the traveller community.

If you require accommodation and support to apply for a position, please contact us at [e-mail].

Diversity fosters innovative thinking and entrepreneurship and that’s what we are about at Teleflex. We trust and value our people and their diversity and we make it fun to work here. We are on a journey to ensure our workplaces mirror the patients we serve and the communities we operate in. Our approach is simple, we embrace everyone and want them to feel they belong here. We are building a culture where all employees can bring their best and unique selves to work. If that appeals to you, we would love to hear from you. Come join a company where diversity is sought out and inclusivity is how we progress.

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