Community Program Manager

HubSpot, Inc.; Dublin; On-site; EUR 59,000 - 90,000; Full time

Job summary

A leading customer platform provider is seeking a Community Program Manager in Dublin, Ireland. This role involves leading community projects, developing support resources, and collaborating with internal teams to enhance community engagement. The ideal candidate should have over 2 years of experience in community management, excellent communication skills, and the ability to thrive in changing environments. This position offers an annual salary between $70,000 and $105,000 and promotes an inclusive work culture.

Benefits

Annual bonus targets

Equity plan participation

Flexible working environment

Qualifications

• 2+ years proven experience in the community industry.
• Project or program management experience required.
• Ability to work autonomously and collaboratively.

Responsibilities

• Lead and manage community projects and initiatives.
• Develop and implement resources for community members.
• Collaborate with internal teams for community needs.

Skills

Project management

Community engagement

Excellent communication

Interpersonal skills

Autonomous work

Job description

Job ID: POS-30506

We are seeking a highly motivated and experienced Community Program Manager to join our team. In this role, you will be instrumental in supporting our community through key projects, programs, and strategic initiatives, while also contributing to various other community teams. Each day will bring new challenges, and we look for a Jack or Jill of all trades who can lead a project, manage ambiguity, loves change, and is always up for a challenge.

Responsibilities

• Lead and manage community projects, programs, and initiatives—ensuring clear and timely updates to all stakeholders.
• Develop and implement support resources and enablement to assist community members.
• Track and report on key community metrics, providing insights and recommendations for program optimization.
• Evaluate data across many channels (Looker, GA4, platform analytics, emerging AEO tools, etc).
• Collaborate with internal teams (e.g., product, engineering, marketing) to ensure community needs are represented and addressed in project planning and execution.
• Organize and facilitate community events, workshops, and forums to foster engagement and gather insights.
• Monitor community sentiment and identify areas for improvement in migration support and overall program experience.
• Contribute to the development and execution of other community programs and initiatives as needed.
• Experience with scaling internal and external initiatives.

Qualifications

• 2+ years proven experience in the community industry.
• Project or program management experience.
• Experience with utilizing AI in your day‑to‑day work activities.
• Ability to work autonomously, yet collaborate with many teams.
• The ability to turn ambiguity into clear plans and timely deliverables.
• Demonstrated experience in supporting communities through significant change (yes, we’ll ask for examples!).
• Excellent written and verbal communication skills, with the ability to articulate complex information clearly and concisely.
• Strong interpersonal skills and a passion for building and nurturing communities.
• Ability to work collaboratively with cross‑functional teams.
• Proactive, organized, and capable of managing many projects simultaneously.
• Bonus: Sense of humor, GSD and growth mindsets, knows the HubSpot platform.

Pay & Benefits

The cash compensation below includes base salary, on‑target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job‑related reasons.

Annual Cash Compensation Range: $70,000—$105,000 USD.

We encourage candidates who may face confidence gaps or impostor syndrome to apply—your application is welcome.

Required accommodations or assistance due to a disability can be requested using the provided form.

Equal Opportunity and Accommodation Statements

We are an equal opportunity employer. If you need accommodations or assistance due to a disability, please reach out to us using this form. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we aim to build strong connections.

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law is subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) – hubspot career diversity page.

India Applicants: hubspot India equal opportunity policy.

About HubSpot

HubSpot (NYSE: HUBS) is an AI‑powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer‑obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART.

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