Client Co Ordinator Offaly

Comfort Homecare; Ireland; On-site; EUR 40,000 - 60,000; Full time

Job summary

A leading homecare provider in Ireland is seeking a Client Care Coordinator for their Tullamore office, Co. Offaly. The role involves managing care schedules, ensuring communication between clients and care teams, and maintaining accurate records. Suitable candidates should have excellent communication and organisational skills, be proficient in Microsoft Office, and ideally have experience in the healthcare sector. The company promotes a supportive work culture, emphasizing the importance of compassionate care.

Qualifications

• Excellent ability to communicate effectively with diverse individuals.
• Strong ability to manage multiple tasks and prioritise workload.
• Ability to assess situations, identify problems, and implement effective solutions.
• Proficiency in Microsoft Office Suite.
• Prior experience in a healthcare setting is preferred.

Responsibilities

• Manage client care schedules and ensure coverage.
• Act as a liaison between clients, families, care teams, and healthcare professionals.
• Address client inquiries, concerns, and provide support.
• Maintain accurate client records and documentation.
• Monitor client care delivery to ensure standards are met.
• Assist with data entry and other administrative tasks.

Skills

Communication and Interpersonal Skills

Organisational Skills

Problem-Solving

Computer Skills (Microsoft Office Suite)

Healthcare Experience

Job description

Comfort Homecare is Ireland's largest family-run private homecare provider, dedicated to delivering excellence in care for older people and individuals with disabilities.

Here, we believe in offering more than just a service; we provide a warm, person-centred approach to care for all our clients. Our mission is simple: to put tenderness back into homecare. We understand the importance of feeling comfortable and secure in your own home, which is why we strive to create an environment where loved ones can thrive.

Client Care Coordinator – Tullamore Office (Offaly)

Due to continuous expansion we are now seeking a Client Co Ordinator in our Tullamore office, Co. Offaly.

Requirements

• One Touch Experience (desirable)
• Office Administration
• Flexibility to work occasional weekends as part of a supportive team schedule.

A Client Care Coordinator ensures clients receive high-quality care by coordinating services, managing schedules, and communicating effectively with clients, care teams, and healthcare professionals. They also maintain accurate records, handle inquiries, and may assist with administrative tasks.

Key Responsibilities

• Scheduling and Coordination: Managing client care schedules, ensuring appropriate coverage, and adjusting schedules as needed.
• Communication: Acting as a liaison between Clients, their families, Care team members, and healthcare professionals.
• Client Support: Addressing Client inquiries, concerns, and requests, and providing support and guidance.
• Record Keeping: Maintaining accurate and up-to-date Client records, documentation, and care plans.
• Quality Assurance: Monitoring Client care delivery and ensuring the highest standards of care are maintained.
• Administrative Tasks: Assisting with data entry, filing, report generation, and other administrative duties as required.

Skills and Experience

• Communication and Interpersonal Skills: Excellent ability to communicate effectively with diverse individuals, both verbally and in writing.
• Organisational Skills: Strong ability to manage multiple tasks, prioritise workload, and maintain accurate records.
• Problem-Solving: Ability to assess situations, identify problems, and implement effective solutions.
• Computer Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
• Healthcare Experience: Prior experience in a healthcare setting or working with individuals in need of care is often preferred.

About Us

Founded in 2021 by Dara Shortt, an award-winning healthcare professional and recipient of 'Local Businesswoman of the Year 2023' and 'Business All-Star Accreditation 2025', Comfort Homecare has grown to a Team of over 300 Carers nationwide while maintaining a supportive, inclusive culture where everyone feels valued.

We are always looking for compassionate and empathetic Team members to join us in our mission to "put tenderness back into homecare." We understand the vital role homecare plays in supporting health, independence, and the comfort of being surrounded by loved ones.

Comfort Homecare is recognised for delivering person-centred, high-quality care while creating a workplace where every Team member feels respected, appreciated, and supported.