Administrator

Resumeset; Dublin; On-site; EUR 35,000 - 45,000; Full time

Job summary

A leading administrative support company is seeking an Operations Administrator to provide essential administrative support to senior management. This role focuses on operational workflow management, scheduling, and documentation efficiency, ensuring high standards. The ideal candidate has strong Microsoft Office skills, attention to detail, and excellent communication abilities. This full-time position is initially for 6 months, and candidates must have authorization to work in Ireland.

Qualifications

• Proven ability to manage documentation, scheduling, and operational workflows efficiently.
• Strong working knowledge of Microsoft Office applications.
• Excellent written and verbal communication skills.

Responsibilities

• Manage documentation and service call delegation.
• Organise site visits and daily schedules.
• Handle equipment administration and stock management.

Skills

Administrative Expertise

Technical Proficiency

Attention to Detail

Communication Skills

Organisational Skills

Team Collaboration

Customer Service Orientation

Problem-Solving Ability

Education

Level 6 or demonstrable experience

Tools

Microsoft Word

Microsoft Excel

Sicon Helpdesk

iAuditor

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Job description

Operations Administrator

Based: Dunboyne, Co. Meath

Position Summary

To provide administrative support to the Head of Delivery and Service along with other senior management in the business. The role will encompass the delivery of key tasks with a focus on excellent standards in line with EMR business expectations.

As an Operations Administrator at EMR Integrated Solutions, you will play a key role in supporting the day-to‑day operations of our dynamic service team.

Responsibilities

• Logging issues on Sicon Helpdesk and managing service call delegation during annual leave cover.
• Attending daily scheduling meetings and organising site visits (RAMS, permits, equipment, caretakers, site coordinates).
• Ordering and backfilling stock for service calls.
• Maintaining iAuditor and managing the RMA process for faulty equipment.
• Quoting customers based on worksheets and following up on issued quotes.
• Maintaining PMI records and issuing reports upon completion.
• Supporting the Service Manager in maintaining Toggle.
• Managing the on‑call roster and updating the phone number weekly.
• Maintaining the service roster for SCADA and Comms engineers.
• Handling vehicle administration, including servicing, CVRT, insurance updates, and toll tag management.
• Coordinating H&S training courses and accreditations for new and existing staff.
• Managing PPE gear, including stock‑taking, ordering, and calibration (biannual and annual servicing).
• Answering calls on the main switchboard phone lines.

Key Candidate Skills

• Administrative Expertise: Proven ability to manage documentation, scheduling, and operational workflows efficiently.
• Technical Proficiency: Strong working knowledge of Microsoft Word and Excel; familiarity with systems like Sicon Helpdesk, iAuditor, and Toggle is a plus.
• Attention to Detail: High level of accuracy in data entry, reporting, and compliance‑related tasks.
• Communication Skills: Excellent written and verbal communication; confident in liaising with internal teams and external stakeholders.
• Organisational Skills: Ability to manage multiple tasks, prioritise effectively, and meet tight deadlines.
• Team Collaboration: Works well in a dynamic team environment; supports colleagues and contributes to team goals.
• Customer Service Orientation: Professional and responsive when dealing with customer queries and quotations.
• Problem‑Solving Ability: Capable of identifying issues and implementing practical solutions.

Desirable

Familiarity with Telecoms, Utilities or Critical Network infrastructure

Qualifications

Level 6 or demonstrable experience

Job Type

Full‑time, Initial 6 month contact

• English Language mandatory
• Work authorisation to be employed in Ireland