HR Services & Expatriate Formalities Manager

Position Snapshot

Location: Jakarta, Head Office

Position Summary

Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of unlocking the power of food to enhance quality of life for everyone, today and for generations to come.
Be a force for good with Nestlé Indonesia by playing the role as Expat Formalities Specialist, you will be responsible to manage and oversee all aspects of expatriate administration and formalities. This includes ensuring compliance with immigration laws, managing relocation logistics, and providing support to expatriates throughout their assignment. The role aims to facilitate a smooth transition and ongoing support for expatriates, enhancing their overall experience and ensuring compliance with all legal and organizational requirements.

A day of life of…

Immigration and Legal Compliance:

1. Ensure all expatriates have the necessary visas and work permits.
2. Monitor changes in immigration laws and regulations and update company policies accordingly.
3. Liaise with immigration authorities and legal consultants to resolve any issues.

Relocation Management:

1. Coordinate relocation logistics, including travel arrangements, housing, and school search for expatriates' families.
2. Assist in the shipment of personal belongings and manage related documentation.
3. Provide pre-departure orientation and cultural training for expatriates and their families.

Expatriate Support:

1. Serve as the primary point of contact for expatriates, addressing their queries and concerns.
2. Facilitate smooth onboarding and offboarding processes for expatriates.
3. Provide ongoing support throughout the expatriates' assignment, including assistance with banking, healthcare, and local registration.

Policy Development and Implementation:

1. Develop and implement policies and procedures related to expatriate formalities.
2. Ensure all policies are compliant with local and international regulations.
3. Regularly review and update policies to reflect best practices and regulatory changes.

Documentation and Reporting:

1. Maintain accurate and up-to-date records of all expatriates.
2. Prepare and submit required reports to management and government authorities.
3. Ensure confidentiality and security of expatriates’ personal information.

Vendor and Service Provider Management:

1. Manage relationships with relocation service providers, immigration consultants, and other vendors.
2. Negotiate contracts and service level agreements to ensure cost-effective and high-quality services.
3. Monitor vendor performance and address any issues or concerns.

What will make you successful?

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Professional certification in expatriate management or global mobility is preferred.
• Minimum of 5 years of experience in expatriate formalities or global mobility roles.
• Proven track record of managing immigration processes and relocation logistics.
• Strong knowledge of immigration laws and regulations.
• Excellent organizational and project management skills.
• Strong communication and interpersonal skills.
• Cultural sensitivity and ability to work with diverse populations.
• Problem-solving and conflict resolution abilities.
• Proficiency in Microsoft Office Suite and HR management systems.
• Attention to detail and a high level of accuracy.
• Ability to work independently and as part of a team.
• Strong ethical standards and integrity.
• Ability to handle confidential information with discretion.

We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.