Business Transformation Consultant-Digital Change

Your Role and Responsibilities

You’re right at the intersection of technology, people, and process, helping your clients transform how they adapt to shifts in the market, and more closely align their business strategy and vision.

Business Transformation Consultants are important and key players for our clients. You’ll be their guide to developing an understanding of their processes, goals and objectives to define their future state, then help them get there.

You’ll help clients understand leading technologies and the impact they can have on traditional business processes. You’ll have an opportunity to build a powerful portfolio of interesting and rewarding experiences, taking advantage of opportunities to master new skills, learning about and becoming an expert in our client's industries, and tackle new challenges.

1. Run or support workshops, meetings and stakeholder interviews
2. Document requirements from the product owner/business lead
3. Develop process maps to understand As-Is and To-Be scenarios
4. Translate client requirements into analytical specifications for the implementation of the IBM solution
5. Define current and future operational scenarios (processes, models, use cases, plans and solutions) and works with client using an agreed methodology to ensure proper translation of business requirements to solution requirements
6. Project business value of a solution in client-relevant terms and drive adoption of key performance indicator (KPI) impact with key client stakeholders
7. Assist with Cloud migration and system application implementation or upgrades (such as SAP, Oracle, Microsoft, Workday, and Salesforce)
8. Develop communications tailored to specific audiences
9. Work in an Agile, collaborative environments
10. Use IBM’s Design Thinking to help solve client’s challenges
11. Analyze data to support conclusions and strategies, and design organization

Required Technical and Professional Expertise

• Track record of academic success
• Be highly motivated, with clear evidence of drive and significant achievements
• Can understand clients’ needs and challenges and apply creative and logical approach to identify solutions
• Demonstrate exceptional quantitative analysis skills and ability to derive recommendations informed by data and insights
• Can handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands

Preferred Technical and Professional Expertise

• Ability to communicate complex situations clearly and simply by listening actively and conveying difficult messages in a positive manner
• Demonstrate strong interpersonal skills with ability to collaborate and work effectively in an intense team environment, able to build direct working relationships across all levels of the IBM and client teams
• Have a passion for innovative ideas, coupled with the ability to understand and assimilate different points of view
• Ability to translate business requirements into technical solutions as well as generating a business case
• Demonstrate leadership experience and ability to adapt, with willingness to readily take ownership of tasks and problems, which often extend beyond the initial scope of responsibility
• Have the initiative to actively seek new knowledge and improve skills