System Administration Manager (IT Project & Service Management)

Bank of China (Hong Kong) Limited; Hong Kong Island; On-site; HKD 500,000 - 800,000; Full time

Job summary

A leading financial institution in Hong Kong is seeking a System Administration Manager to oversee IT projects and service quality management. The role entails vendor management, compliance with ISO20000 standards, and coordination across teams. Candidates should possess a relevant Bachelor's degree with at least 3 years of experience in IT, demonstrating self-motivation and the ability to work under pressure.

Qualifications

• Minimum 3 years working experience in Information Technology.
• Functional knowledge of IT Service Management frameworks is preferred.
• Self-motivated and able to work independently under pressure.

Responsibilities

• Provide service management and monitor service quality of IT projects.
• Prepare service reports and responsible for vendor management.
• Coordinate related teams to ensure compliance with service level agreements.

Skills

IT Service Management (ITSM)

Project Management

Vendor Management

Education

Bachelor’s degree in Computer Science, Computer Engineering or related technical field

Job description

System Administration Manager (IT Project & Service Management)

Apply Now Job No.: 498475
Employment Type: Full time
Departments: Information Technology Department
Job Functions: Information Technology

Job Description:

• Provide service management and monitor service quality of IT projects
• Prepare service reports
• Responsible for vendor management
• Responsible for ISO20000 certification
• Coordinate related teams to ensure compliance with service level agreement and procedures
• Ensure IT services provided are ISO20000 compliant

Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering or related technical field
• Minimum 3 years working experience in Information Technology
• Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks is preferred
• Experience in Project Management is preferred
• Process minded, proactive, and agile are an advantage
• Self-motivated and able to work independently under pressure

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