Service Engineer – ETERNITY CONSULTANTS (HK) Ltd

Eternity Consultants (HK) Limited; Hong Kong Island; On-site; HKD 600,000 - 800,000; Full time

Job summary

A leading engineering consultancy is seeking a Service Engineer with 3-5 years of experience in machinery or medical devices. Key responsibilities include providing maintenance, delivering technical support, and training customers on products. Candidates must be fluent in English and Chinese, with strong problem-solving and organizational skills. This role offers an opportunity to enhance machine output quality and processes within a dynamic working environment.

Qualifications

• 3-5 years working experience in service engineering related to machinery or medical devices.
• Fluent in both spoken and written English & Chinese; Mandarin preferable.

Responsibilities

• Provide service and maintenance for machines.
• Deliver technical support to customers.
• Train customers on the product.
• Evaluate processes and suggest improvements.
• Diagnose errors on machines and determine corrective actions.

Skills

Problem solving

Organizational skills

Teamwork

Diligence

Independence

Communication (English & Chinese)

MS Office proficiency

Job description

• Excellent skills in problem solving, excellent organizational skills and excellent teamwork skills
• 3-5 years working experience in service engineer in machinery or medical device
• Fluent in both spoken and written English & Chinese, Mandarin preferable
• Diligent and independent approach
• Well versed in MS Office

Responsibilities:

• To provide the machines service/maintenance
• Technical support
• Trained customer on the product
• Evaluation of processes
• Give suggestions for improving the maintenance and machine output quality with respect to technical regulations and guidelines.
• Error diagnoses on machines and specify actions to solve error..

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Job Features

Job Category Engineering,Information Technology (IT)

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