Server Support Engineer

Swing Consulting Ltd.; Hong Kong Island; On-site; HKD 600,000 - 800,000; Full time

Job summary

A dynamic consulting firm is seeking a Server Support Engineer to enhance their server infrastructure and support functions. Key responsibilities include troubleshooting Windows servers, conducting security patching, and participating in cloud service implementations. The ideal candidate will have strong knowledge of Windows operating systems, PowerShell scripting, and cloud services. Join our team to play a crucial role in maintaining high availability and system performance.

Qualifications

• Experience with Windows O/S (2012/2016/2019) is essential.
• Knowledge of cloud services like AWS and Azure is advantageous.
• Ability to work with PowerShell scripting.

Responsibilities

• Provide Windows support and troubleshoot server issues.
• Enhance server security through regular patch management.
• Coordinate with vendors to resolve issues.

Skills

Windows O/S Knowledge

PowerShell Scripting

GPO/MS Failover Clustering

Basic Infrastructure Knowledge

Cloud Services Knowledge

Job description

SW8377 |10 Oct 2022 Server Support Engineer

• Provide Windows Support Task, BAU troubleshooting, regular patch management
• Perform server configuration, maintenance, security patching and monitoring
• Troubleshoot server software and hardware issues with quick response
• Enhance server security by applying server patching to all critical servers
• Coordinate with vendors to identify the root cause of the problem and solution
• Participate in projects like SolarWinds upgrade, Citrix upgrade, NVidia VDI implementation and EDR application, etc.
• Setup monitoring tool to server status, application status
• Monitor backup and perform restore task as request
• Troubleshoot inbound, outbound Email block issue
• Work with cyber security team in security prevention project for internal and regional office.
• Work with network team to troubleshoot server connection issues

• Experience Knowledge in Windows O/S (2012/2016/2019)
• Experience in GPO/ MS Failover Clustering and High Availability Technology
• (Hyper-V, MSSQL failover)
• Experience on PowerShell script
• Basic Infrastructure knowledge in Backup/Network/VMware
• Knowledge or experience on Cloud service (AWS, Azure) and O365