Candidates with less experience will be considered as System Engineer.
Responsibilities
- Provide deep-level support and IT architecture service to customers.
- Design, implement, and support technology solutions and integrated systems solutions to customers.
- Provide technical consultancy and prepare proposals, reports, and documentation for solutions to meet customers' technology and service requirements.
- Perform as Project Manager and assist in IT Service Management whenever needed.
- Provide IT Infrastructure planning and consulting services to customers.
- Enabler of ITIL Life Cycle and industrial and technology standards.
Additional Responsibilities
- Support variant network infrastructure projects to meet service target launch dates.
- Perform server and system administration, monitor application performance and availability.
- Perform routine server and system tasks such as backups and system patch updates.
- Support and manage backup systems, resolve backup failures.
- Support system maintenance, failover, and disaster recovery drills.
- Maintain server inventory, operation documents, and procedures.
- Perform other ad-hoc duties as assigned.
Job Requirements
Minimum Qualifications
- Diploma or University graduate with over 5 years of relevant IT infrastructure experience.
- Experience supporting core enterprise infrastructure environments.
- Solid knowledge in Wintel solutions, including operating systems, Active Directory, Exchange, MS System Center, storage, and backup solutions.
- Knowledge of virtualization technologies such as VMware and Hyper-V; backup technologies like Veeam, Commvault, and Symantec is preferred.
- Additional knowledge in networking, heterogeneous environments, DR, virtualization, databases, and data centers is advantageous.
- Strong communication skills and team-oriented mindset.
- Good decision-making, problem-solving, project management skills, and organizational abilities.
- Ability to work under pressure, multitask, and prioritize effectively.
- Certifications such as ITIL Foundation, MCSE, or CCNA are preferred.
Additional Requirements
- Diploma/Degree in Computer Science or related field.
- Certificates like MCSA and MCSE are advantageous.
- At least 3 years of hands-on experience with Windows and Linux system administration.
- Experience with Windows AD, VMware, backup systems, and scripting is preferred.
- Good command of English and Chinese, both spoken and written.