Senior Sales Manager (Greater Bay Area) (Regional Telecom Carrier) - IC

Classy Wheeler Limited; Hong Kong Island; On-site; HKD 600,000 - 800,000; Full time

Job summary

An industry-leading telecommunications provider seeks a Senior Sales Manager for its Greater Bay Area operations. The ideal candidate should have 10-15 years of experience in business development within the Telco and ICT sectors, with proven ability to manage customer relationships and meet sales quotas. The role demands fluency in English and Mandarin, strong presentation skills, and a deep understanding of telecommunication and ICT technologies.

Qualifications

• 10-15 years of relevant experience in business development and account management.
• Expertise in Telco, ICT, Cloud, Cybersecurity.
• Ability to deliver strong selling pitches.

Responsibilities

• Develop and manage customer relationships to satisfy sales quotas.
• Generate new revenue from corporate customers.
• Provide exceptional customer experience to develop long-term relationships.

Skills

Business development

Account management

Telecommunication network knowledge

Salesforce CRM

Fluent Mandarin

Presentation skills

Negotiation skills

Job description

Senior Sales Manager (Greater Bay Area) (Regional Telecom Carrier) - IC

Client Description

Regional IT services and solutions provider.

Candidates with less experience will be considered as Sales Manager.

Job Description

• Develop new and existing business focus on Great Bay Area development
• Generate new revenue from customers to meet an assigned annual sales quota
• Manage customer relationships to ensure customer satisfaction in order to increase sales revenue
• Manage key accounts and develop long term business relationships with customers
• Aggressively generate and pursue sales leads to develop new sources of revenue from corporate customers to meet or exceed annual quota
• Respond to telecommunication requirements and IT related inquiries from potential corporate and international customers
• Manage all stages of the sales cycle including developing leads through cold-calling, qualifying prospects, customized proposal development, contract negotiation, and project implementation
• Follow through with all internal post-sales processes, including submitting paperwork for all order processes, coordinating to ensure services are turned up in a timely manner and any other post-sales issues (i.e. billing, collection etc); work with various individuals across departments to ensure delivery of results
• Provide exceptional customer experience for prospects and clients to develop long term business opportunities
• Engage customers at the senior management / director levels
• Support customers in HK, Singapore and overseas. Travelling to overseas when required.
• Assess client' s existing and future requirements
• Propose business and telecommunication solutions
• Deliver formal customer presentations in fluent Mandarin and English
• Write and present customer proposals in English and Chinese
• Complete annual strategic sales action plans
• Forecast business as required by management in order to ascertain demand for products and services
• Provide competitive market feedback on a regular basis in order to ensure products remain competitive in the marketplace
• Evaluate and select vendors

Job Requirements

• At least 10-15 years relevant experience in business development and account management in the Telco, ICT, Cloud, Cybersecurity and system integrators industries
• Candidates with sales experience and network with Greater Bay Area fast growing enterprises will be an added advantage
• Knowledge on telecommunication network including voice, data, WAN, data centre and network infrastructure technologies
• Knowledge on ICT technologies and services including unified communications, video conference, IT security, network optimization, cloud etc
• Understanding of managed services and/or managed security services competition and market landscape
• Capable to deliver strong selling pitches and presentation in PowerPoint, business proposal writeup as well as hands-on experience in bidding tender and official RFP/RFQ.
• Must be a self-driven, energetic, resourceful, creative person with strong leadership.
• Able to project strong, positive image of self and company.
• Talent in resolving internal and external issues and compliant with corporate policy
• Able to master corporate system workflow and order process related to sales role. Especially, skills in using Salesforce for CRM and pipeline management
• Proficient in communication via digital and social media channel; must be O365 skillful user
• Fluent English and Mandarin speaking; Proficient in English and Chinese writing and word processing skill
• The following knowledge will be a plus: legal knowledge in contract negotiation / financial knowledge in business case analysis