Senior Marketing Officer (stable 大公司, 半政府機構)

Recruit Express (Hong Kong) Ltd; Kowloon; On-site; HKD 400,000 - 600,000; Full time

Job summary

A prominent company in the membership services sector seeks a Marketing Analyst in Kowloon. The successful candidate will handle operations, prepare reports, and support marketing initiatives while ensuring high-quality member service. Applicants should have a university degree, at least 5 years of relevant experience, and strong analytical and communication skills.

Qualifications

• Minimum 5 years experience in marketing analysis or business intelligence.
• Knowledge on CRM is an advantage.
• Excellent written and spoken English and Chinese (including Putonghua).

Responsibilities

• Maintain membership operations and overall membership service.
• Prepare reports for membership operations and conduct member analytics.
• Handle customers' enquiries and support marketing activities.

Skills

Analytical skills

Communication skills

Problem solving skills

Detail-oriented

Education

University degree in business administration, statistics, marketing

Tools

MS Excel

MS Word

MS PowerPoint

Job description

Description

Responsibilities:

• Maintain membership operations and overall membership service to ensure strictly follow company policy and guideline;
• Prepare reports to enhance the effectiveness of membership operations and conduct member analystics for marketing activities;
• Carry out daily operations of the premises and provide administrative support to membership services;
• Handle customers' enquiries and support marketing activities;
• Liaise with service provider and internal departments to ensure quality services are provided; and
• Other ad hoc duties and tasks assigned from superior.

Requirements:

• University graduate with degree preferably in business administration, statistics, marketing related discipline;
• Minimum 5 years experience in marketing analysis / business intelligence preferably in banking, financial institutions, hospitality industry or equivalent preferred;
• Knowledge on CRM is an advantage;
• Strong analytical, communication and problem solving skills;
• Mature, self-motivated and eager to learn with positive attitude;
• Detail-minded and able to work independently; Excellent written and spoken English, Chinese (including Putonghua); and
• Hands on experience in MS Excel, Word and Powerpoint

Marketing / Public Relations / Media / Advertising

Location

Kowloon

Employment Type

Permanent

HKD 20, 001- HKD 30,000 / mth

To apply online please click the 'Apply' button below or email a detailed resume in Word format to Ken Lam.

For further discussion about this role, please find contact details of Ken Lam as below:
Email: [e-mail]
Tel: [phone], Ref: #RHK
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.