Senior Client Service Manager (Transportation / Aviation) - IC

Classy Wheeler Limited; Hong Kong Island; On-site; HKD 800,000 - 1,200,000; Full time

Job summary

A leading regional IT services provider seeks a seasoned professional to originate technology services and drive strategic deals. The ideal candidate will have a degree in Electrical/Electronic Engineering/Computer Science, with at least 15 years of post-qualification experience, including expertise in communications engineering within the transportation sector. Key responsibilities include developing client engagement strategies and ensuring timely delivery of solutions.

Qualifications

• Minimum 15 years of post-qualification IT experience.
• At least 8 years in communications engineering, especially in the transportation/airport/rail industry.
• Self-motivated with the ability to generate new business opportunities.

Responsibilities

• Originate technology services and implementation opportunities for dedicated key accounts.
• Develop and maintain strong relationships with internal and external stakeholders.
• Drive winning strategic deals and execute client engagement plans.

Skills

Digital Transformation Consulting

Network Communications

Project Management

Education

Degree in Electrical/Electronic Engineering/Computer Science

Job description

Client Description

Regional IT services and solutions provider

Job Description

• To originate technology services and implementation opportunities for dedicated key account.
• Support the Client Service Lead to originate, shape and drive winning strategic deals.
• Work closely with Line of Business, Client Service Unit to sharp and identify client propositions, develop and execute client engagement plans to drive the opportunities from origination to sales closure.
• Provide sound technical and domain expertise to support pre-sales and solutioning activities.
• Develop and maintain strong working relationships with both internal and external stakeholders to ensure efficient and timely delivery of business propositions and solutions to the clients.
• Key Performance Indicator – Volume of opportunities in pipelines, Closure of deals, Customer satisfaction, Solution quality

Job Requirements

• Degree in Electrical/Electronic Engineering/Computer Science or a related Discipline.
• Minimum 15 years of post-qualification IT experiences, including at least 8 years of experiences in communications engineering especially in the transportation/airport/rail industry.
• Strong technical knowledge in Digital Transformation Consulting, Network Communications, Sensors, Automation, Location Based System, Way Finder etc.
• Experience in preparing technical / architect blueprint s is preferable. Business development experience will be an advantage
• Self-motivated, result oriented and with the ability to generate new business opportunities from ground level.
• Ability to communicate effectively with all level of users and team members.