Senior Business Analyst / Specialist (Testing QA) - IC

Classy Wheeler Limited; Hong Kong Island; On-site; HKD 800,000 - 1,000,000; Full time

Job summary

A renowned retail & eCommerce corporation in Hong Kong is seeking a Senior Business Analyst / QA Specialist. The ideal candidate will have experience in business analysis, testing, and managing digital solutions in eCommerce. Responsibilities include overseeing project rollouts, managing testing processes, and collaborating across teams to ensure quality deliverables. Candidates should possess strong communication skills and a relevant degree, with opportunities for candidates of varying experience levels.

Qualifications

• 3 years working experience in performing business analysis and testing management, preferably in retail industry.
• Solid experience in UAT (3 years for Senior QA Specialist, 1 year for QA Specialist) is required.
• Good communication in English and Cantonese; spoken Mandarin is an advantage.

Responsibilities

• Responsible for eCommerce solutions product change project rollout implementation.
• Manage eCommerce project testing and implementation to live.
• Formulating Test Plans, conducting User Acceptance Tests and reporting defects/issues.

Skills

Business analysis

Testing management

Communication skills

Detail-oriented

Education

Degree in Computing Information System or equivalent

Tools

Jira

Confluence

Excel

Job description

Senior Business Analyst / Specialist (Testing QA) - IC

Client Description

Renowned retail & eCommerce corporation in Hong Kong and regional

Job Description

Senior Business Analyst (Testing QA)

Candidates with less experience will be considered as Business Analyst.

Responsibilities

• Responsible for the eCommerce solutions (website and mobile app) product change project rollout implementation.
• Manage eCommerce project testing and implementation to live
• Perform business analysis and user requirement studies for various eCommerce systems
• Review different technical functional design to coach local market operations stakeholders to perform end-to-end testing preparation, full rollout preparation to live
• Formulate Test Plans and guide QA to conduct testing
• Review with technical developers for the test cases, rollout cutover plan to make sure technical teams to build up the right end-to-end solution to local market operations to start the testing
• Report delivery testing progress against schedules, test metrics to reflect quality, rollout blocker
• Manage technical teams for critical project blockers to provide possible solutions
• Monitor entire testing activities, quality delivery on schedule

Senior QA Specialist

Candidates with less experience will be considered as QA Specialist.

Responsibilities

• Deliver great customer experience on our website and mobile apps.
• Responsible for testing the new digital solution, and coordinate on testing process with various teams to ensure the deliverable fit release to customers.
• Performing business analysis and user requirement studies for various eCommerce system for project testing objective
• Formulating Test Plans, test cases, conduct User Acceptance Test and Regression Test
• Execute UAT test case in regular or ad-hoc release cycle
• Reporting testing defects/issues with detail steps, assist technical teams to identify the root cause and uncovering vulnerabilities in the system
• Collaborate with other Testers to ensure testing artefacts across functions
• Manage the fixing timeline to meet project rollout

Job Requirements

Senior Business Analyst (Testing QA)

Requirements

• Degree holder in Computing Information System or equivalent discipline
• 3 years working experience in performing business analysis, testing management, preferably in retail industry
• Detail-minded, self-motivated, proactive
• Strong interpersonal and communication skill
• Good communication in English and Cantonese both written and spoken with spoken Mandarin will be an advantage

Senior QA Specialist

Requirements

• Solid experience in performing UAT (min. 3 years of exp. for Senior QA Specialist and min. 1 year of exp. for QA Specialist)
• Experience in performance and/or security testing is a plus
• Strong communication and presentation skills is an advantage
• Familiar with Jira, Confluence, Excel
• Proficient in English and Chinese