Senior Account Manager (Business Process Outsourcing)

JC Executive Search; Hong Kong Island; On-site; HKD 480,000 - 720,000; Full time

Job summary

A prominent executive search firm is seeking a Senior Account Manager to enhance their client services in Business Process Outsourcing. The role involves establishing strong client relationships, managing multiple accounts, and providing leadership to the team while driving high client satisfaction. Ideal candidates should hold a Bachelor’s degree, have over five years of outsourcing and leadership experience, and be proficient in English and Cantonese, with a grasp of Mandarin being advantageous.

Qualifications

• Bachelor’s degree in a related field, or equivalent work experience.
• 5+ years of comprehensive outsource experience.
• 5+ years’ experience in a leadership role.

Responsibilities

• Build and maintain strong client relationships.
• Oversee team managers and develop future leaders.
• Manage billing, reporting, and finances effectively.

Skills

Client Relationship Management

Leadership

Microsoft Office Proficiency

Fluent English

Cantonese

Education

Bachelor’s degree in a related field

Tools

Microsoft Office

Access

Job description

Senior Account Manager (Business Process Outsourcing)

Job No.:

88398

Job Type:

Permanent

Job Summary:

Our client is the leading global provider of skilled business-critical support services to financial, legal and professional services firms. They offer attractive package and seek a high calibre candidate to join their company.

Responsibilities

• Build and maintain strong client relationships
• Keep site team focused to maintain high level of service standard
• Lead and ensure all staff members are involved in generating high client satisfaction
• Manage billing, reporting and finances effectively
• Oversee team managers; identify, encourage and develop future leaders
• Provide leadership and manage multiple accounts across service lines.
• Offer ad hoc feedback to individual staff members on performance excellence or issues

Requirements

• Bachelor’s degree in a related field, or equivalent work experience
• 5+ years comprehensive outsource experience
• 5+ years’ experience in a leadership role
• Proficient in Microsoft Office, basic knowledge of Access
• Fluent English & Cantonese, Mandarin is a plus

Interested parties please send CV in WORD format with current/expected salary and notice period [e-mail] .

All information will be treated in strict confidence and will be used for recruitment purpose only.

Address: Unit 2202, 22/F
Causeway Bay Plaza 1
489 Hennessy Road
Causeway Bay
Hong Kong

Whatsapp: [phone]
Email: [e-mail]