Project Engineer (Mobility Solution) / System Engineer (UEM) - IC

Classy Wheeler Limited; Hong Kong Island; On-site; HKD 300,000 - 500,000; Full time

Job summary

A leading telecom carrier and IT solutions company is seeking a Project Engineer focused on Mobility Solutions. The role includes system integration support, managing project lifecycles, and providing technical assistance to enterprise clients. Candidates require a Higher Diploma in Electronic Engineering/IT and over 5 years of experience in systems installation, along with proficiency in UEM solutions and strong troubleshooting skills.

Qualifications

• Over 5 years of experience in installation and maintenance of systems.
• Experience with UEM solutions is a must.
• Certifications such as MCSE, CCNA, VMware are preferable.

Responsibilities

• Perform system integration support on mobility and IoT solutions.
• Carry out installation and support work on various UEM products.
• Coordinate with project teams to resolve issues.

Skills

Technical Support

System Integration

Troubleshooting

Cloud Computing

Networking

Education

Higher Diploma in Electronic Engineering/IT or equivalent

Tools

UEM Solutions (e.g., Blackberry, MobileIron, Intune, AirWatch)

Microsoft and Linux Systems

Job description

Client Description

Leading telecom carrier and IT solutions company

Job Description

Project Engineer (Mobility Solution)

Responsibilities

1. Perform system integration support on mobility solutions and IoT solutions for enterprise customers.
2. Engage in project lifecycle including user requirement collection, project implementation, training, documentation, and ongoing support.
3. Set up the environment for device provisioning, data platform synchronization, system integration, design verification testing, etc.
4. Coordinate with project team to provide recommendations to resolve issues.

Additional Responsibilities

1. Carry out installation and support work on various Unified Endpoint Management (UEM) products like Blackberry, MobileIron, Intune, AirWatch, which run on different email and server platforms.
2. Provide technical support, handle remote fault diagnostics, troubleshooting, problem-solving, and technical inquiries from customers.
3. Communicate and collaborate with vendors on technical issues.
4. Perform implementations for project assignments.

Job Requirements

Qualifications

• Higher Diploma in Electronic Engineering/IT or equivalent.
• Over 5 years of experience in installation and maintenance of Microsoft-based or Linux-based systems, including server hardware.
• Experience in IT technical support.
• Experience with UEM solutions; familiar with features like MDM, MAM, MCM, etc.
• Knowledge of Cloud computing, Networking, VMware infrastructure, M365 applications, IBM Domino Notes, Microsoft SQL, Android & iOS smartphones.
• Certifications such as MCSE, CCNA, VMware are preferable.
• Good communication and interpersonal skills.
• Customer-oriented, self-motivated, and able to work independently.