Operations Director/ Senior Operations Manager

Up Rercruitment Limited; Hong Kong Island; On-site; HKD 600,000 - 900,000; Full time

Job summary

An expanding team in Hong Kong is seeking an Operations Director/Senior Operations Manager to oversee the daily operations of restaurants. The ideal candidate will have a degree in Hospitality or related disciplines and at least 10 years of experience in catering operations. Key responsibilities include managing budgets, ensuring customer satisfaction, and developing strategies to enhance operational performance.

Qualifications

• Minimum 10 years of work experience in catering operations with proven knowledge.
• Fluent in English, Cantonese, and Mandarin.

Responsibilities

• Manage and oversee the daily operation of restaurants.
• Create and drive strategies for business improvement.
• Ensure operations are carried out in an appropriate and cost-effective way.

Skills

Leadership

Analytical skills

Interpersonal skills

Decision-making

Flexibility

Education

Degree in Hospitality, Operation Management, Catering

Job description

Operations Director/ Senior Operations Manager

Valuable working experience for an expanding team in HK

What are your responsibilities?

Responsible for manage and oversee the daily operation of restaurants

Manage budgets and forecast the expenses to prepare the reports with data analysis, provide suggestions to improve profitability

Maintain high level of customer’s satisfaction, effective workforce planning, pipeline management, and progression planning

Ensure all operations are carried out in an appropriate and cost-effective way

Create and drive strategies for the business to improve operational management

Monitor the market trend and offer suggestions to improve the performance in order to stand out from the competitors

What skills/qualification will you need?

Degree holder in Hospitality, Operation Management, Catering or other related disciplines

Minimum 10 years of work experience in Catering Operations with proven food & beverage operational knowledge, skills and experience, also track record in supervisory level

Suitable candidates with less experience will be considered as Senior Operations Manager

Good business sense with strong passion in food & beverage industry

Fluent in English, Cantonese and Mandarin

Who would be suitable for the position?

Good team player and ability to work under pressure

Good in decision-making, flexibility, and analytical skills

Excellent leadership, interpersonal and organizational skills and ability

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